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FX1910523652
1年内
已验证

中评

这速度简直无语。提现时审核流程有时会延迟,尤其是周末。急需用钱时真的很让人担心。

原文

The speed is speechless. When withdrawing money, the review process is sometimes delayed, especially on weekends. It is really worrying when you need money urgently.

08-04

老挝

来自EBC的官方回复

尊敬的客户:感谢您的反馈。我们理解资金延迟到账可能带来不便。通常情况下,提现申请会在1-2小时内完成审核(周末亦同),资金通常当日即可到账。但实际到账时间可能因支付通道或银行处理速度而有所差异,感谢您的理解。如有任何疑问或需要进一步协助,欢迎随时联系在线客服或发送邮件咨询,我们将全力跟进协助您。

原文

Dear Customer, Thank you for your feedback. We understand that delayed fund arrival may cause inconvenience. Under normal circumstances, withdrawal requests are reviewed within 1–2 hours, even on weekends. Funds are usually credited on the same day; however, the actual arrival time may vary depending on the processing speed of the payment channel or the bank. We appreciate your understanding. If you have any questions or require further assistance, please feel free to contact our online customer service or reach out to us via email. We will do our best to follow up and assist you.

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