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In my own experience, Bell Potter stands out for being regulated by ASIC and having over 20 years in the industry, which is a strong foundation for trust. When it comes to customer service, I haven’t encountered major problems—my inquiries have generally been addressed, though I’ve noticed some delays especially during peak periods. The broker’s communication channels are varied, including phone and social media, but responses outside of standard business hours can be inconsistent, which is worth bearing in mind if you trade globally or require immediate support. Platform reliability has been mostly solid for me. Both the proprietary Bell Potter Client portal and its integration with market-standard software like MT4 have provided stable access for order entry, portfolio management, and viewing real-time data. That said, I have observed feedback from other users noting that withdrawals can feel slow, sometimes taking several days to process. Personally, my withdrawals have arrived within the advertised 1–5 business day timeline, but if fast access to funds is a top priority for you, this is something to weigh carefully. Overall, while there are occasional hiccups such as response delays or fee transparency concerns, Bell Potter has met my needs as a careful, risk-aware trader.