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Broker
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Imranali Khatri
Within 1 year

Have you encountered any drawbacks with Fortune's customer service or the reliability of their platform?

Broker Issues
Fortune
Regulation
03-13
United States
WikiFX
Reply

As a trader with several years of experience evaluating brokers, I place a high value on both customer service responsiveness and platform reliability, as these factors directly impact the safety and efficiency of my trading activities. In my review of Fortune Wealth, there are some important considerations. First, Fortune Wealth operates without any valid regulatory oversight. This lack of regulation immediately raises my risk awareness and makes me extremely cautious. Unregulated brokers in general offer fewer avenues for recourse should problems occur, so I approach all interactions with heightened scrutiny. Regarding customer service, Fortune Wealth offers a variety of contact options, including email, telephone, and social media. For me, the accessibility of multiple communication channels is a modest positive. However, the true test is in the promptness and quality of responses, especially when account or transaction issues arise. From my investigation, while some users commented that their customer service is prompt, the overall lack of user volume means my confidence is limited to anecdotal input rather than a broad, proven record. As for platform reliability, Fortune Wealth exclusively relies on the NSE Mobile App and NOW (NSE’s online trading platform). These platforms are established in the Indian equities and derivatives market, which at first glance should provide sufficient stability for basic order execution. I have not found widespread reports of technical failures on these platforms under Fortune Wealth, but—again, in the absence of regulatory protection and robust third-party reviews—I am hesitant to place full trust in long-term operational reliability. In summary, while I have not personally experienced severe technical issues or unresponsive customer service with Fortune Wealth, the inherent risks of dealing with an unregulated entity far outweigh any individual positives. I believe it’s critical for traders to remain vigilant and conservative, prioritizing regulated brokers with verifiable histories to ensure both security and recourse if challenges arise.

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