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Exposure
Unjust confiscation of 501.93 USDT and automated support I deposited 20.21 USDT into my account and was granted a bonus of 60.63 USDT, starting with a combined balance of 80.84 USDT. Through entirely successful trading operations, I managed to raise the account to 562.56 USDT. It is very important to note that my account balance NEVER fell below 85.00 dollars, which mathematically demonstrates that my real deposited capital was never consumed nor reached zero. All my profits were backed by my own real money. On September 27, I decided to proceed with the cancellation of the bonus. I did so guided by their own official interface in the trading room, which textually promises before pressing the button: "You can cancel the bonus through the 'Bonus' button in the trading room. If you do, the bonus will be removed and only your remaining real funds will remain in your balance." Expecting the system to subtract only the nominal value of the bonus (60.63 USDT), the platform software abusively executed a charge of -562.56 USDT, completely sweeping away my entire account and leaving me at zero. They have improperly confiscated my 20.21 USDT initial deposit and my 501.93 USDT of legitimate profits accumulated at my own risk. The internal support and the complaints department ignore the mathematical evidence of the screenshots and respond with automatic robot templates that invent false data, saying that my real balance had been depleted. This is a clear case of misleading advertising within the application and wrongful retention of funds. I demand a serious human audit by IQ Option's financial supervisors and the immediate restitution of my 501.93 USDT of remaining real funds.
FX3714115663
09-30
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