On 6/11/2024, I had about 16 thousand in my account, and I had a gold purchase transaction and a few other transactions. I knew and saw that the price was dropping, so I decided to support my account with 15 thousand to prevent it from closing. I tried to deposit 3 thousand in stages, but the company's website had an issue. I always deposit with this card, which is a Visa card. The company's website had a logo of a palm tree and a safe, but they updated the site without informing anyone. I contacted the employee I registered through, and he told me there was a deposit issue and suggested I try another card. I tried, but the same problem occurred, even though I always deposit with this card without issues. I had Exness open to deposit, and I had several transfers. A company employee assisted me and gave me a deposit link, telling me to try depositing 800. I deposited with the same card, but the deposit was delayed. I informed him after half an hour, and he said it was a manual deposit. I asked how it could be manual, and he said it was temporary until the issue was resolved. The deposit was delayed for more than 60 minutes. I told him, 'How can a big company have delayed and manual deposits?' Later, when I sent an email and told them, 'You have a deposit issue, updated your website without informing anyone via email or anything, and caused me a loss,' the employee said, 'This issue is from your card and the bank itself.' I replied, 'How is it from the bank? I was depositing with you, and before it was a manual deposit...'