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Have you noticed any drawbacks with Numisma’s customer support or the reliability of their platform?

Broker Issues
Numisma
Regulation
05-09
United States
WikiFX
Reply

Drawing from my own experience as a trader who values transparency and security above all, I've found several points of concern with Numisma that give me pause. While Numisma presents itself as a regulated entity and has a history spanning over a decade, the information provided by the company is notably sparse when it comes to critical operational details. I was unable to clearly verify their trading platform, account types, or even basic deposit and withdrawal procedures from their official sources. This lack of clarity makes it difficult for me, or any trader for that matter, to assess how reliable their service truly is. When I look into customer support, the contact methods seem quite limited. Communication channels are restricted mainly to email and a Cyprus-based phone number, which may not be sufficient if rapid assistance is needed, especially during trading emergencies. More importantly, I have come across an overwhelming number of exposure reports and complaints describing severe withdrawal issues. There are repeated allegations of funds being withheld, accounts frozen, and users being unable to access their money. For a trader like me, such reports—especially when they appear consistently over time and across different sources—are too significant to ignore and strongly suggest systemic reliability issues. Given the high risk indicated by these red flags, my personal approach is to proceed extremely cautiously or consider looking to brokers with a stronger reputation for transparent operations and responsive customer support. Preserving the safety of my funds always comes first, and a broker must unequivocally demonstrate its trustworthiness before I would be comfortable using its services.

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