Global Broker Regulation Inquiry App
WikiFX
Broker
Rankings
Regulators
Sanjay sirohi
Within 1 year

Have you experienced any drawbacks with AMTD’s customer service or noticed issues with the reliability of their platform?

Broker Issues
AMTD
Regulation
06-29
United States
WikiFX
Reply

From my own experience navigating the forex industry, I am especially attentive to signs of transparency and regulatory reliability. With AMTD, I immediately noticed several aspects that made me cautious. For brokers, clear regulation and accessible customer support are among my top priorities. In AMTD’s case, their registration is in Hong Kong and they claim association with the Hong Kong Securities and Futures Commission (SFC), yet according to my research, their regulatory status is currently unverified, which creates lingering uncertainty around oversight and security. I found no evidence of a real, physical office despite their Hong Kong address—a red flag from a trust perspective, as physical presence usually supports accountability. Communication is another area where I encountered limitations: there is an email listed, but no direct or swift contact channel like live chat or a listed phone line dedicated to client support. This could hamper urgent problem resolution, which is critical when trading actively. Furthermore, I have come across at least one user report mentioning withdrawal difficulties, heightening concerns about platform reliability and client fund access. When I weigh these factors together—the unverified regulatory status, questionable office presence, unclear fee structures, and customer complaints—I must be extremely cautious. For me, until these transparency and service issues are fully addressed, I would be reluctant to entrust significant funds or rely heavily on AMTD’s platform.

Select Country/Region
  • Hong Kong

  • Taiwan

    tw.wikifx.com

  • United States

    us.wikifx.com

  • South Korea

    kr.wikifx.com

  • United Kingdom

    uk.wikifx.com

  • Japan

    jp.wikifx.com

  • Indonesia

    id.wikifx.com

  • Vietnam

    vn.wikifx.com

  • Australia

    au.wikifx.com

  • Singapore

    sg.wikifx.com

  • Thailand

    th.wikifx.com

  • Cyprus

    cy.wikifx.com

  • Germany

    de.wikifx.com

  • Russia

    ru.wikifx.com

  • Philippines

    ph.wikifx.com

  • New Zealand

    nz.wikifx.com

  • Ukraine

    ua.wikifx.com

  • India

    in.wikifx.com

  • France

    fr.wikifx.com

  • Spain

    es.wikifx.com

  • Portugal

    pt.wikifx.com

  • Malaysia

    my.wikifx.com

  • Nigeria

    ng.wikifx.com

  • Cambodia

    kh.wikifx.com

  • Italy

    it.wikifx.com

  • South Africa

    za.wikifx.com

  • Turkey

    tr.wikifx.com

  • Netherlands

    nl.wikifx.com

  • United Arab Emirates

    ae.wikifx.com

  • Colombia

    co.wikifx.com

  • Argentina

    ar.wikifx.com

  • Belarus

    by.wikifx.com

  • Ecuador

    ec.wikifx.com

  • Egypt

    eg.wikifx.com

  • Kazakhstan

    kz.wikifx.com

  • Morocco

    ma.wikifx.com

  • Mexico

    mx.wikifx.com

  • Peru

    pe.wikifx.com

  • Pakistan

    pk.wikifx.com

  • Tunisia

    tn.wikifx.com

  • Venezuela

    ve.wikifx.com

United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com