Global Broker Regulation Inquiry App
WikiFX
Broker
Rankings
Regulators
webgalaxy
Within 1 year

Have you experienced any drawbacks with TCS's customer service or noticed any issues with the stability of their platform?

Broker Issues
TCS
Regulation
05-30
United States
WikiFX
Reply

Through my experience with Taiwan Cooperative Securities (TCS), I’ve found a blend of qualities that are important to weigh carefully before trusting them for significant trading activity. TCS is a regulated broker operating out of Taiwan under the supervision of the Taipei Exchange, and this regulatory status provides some reassurance regarding its business practices. However, there are areas where, as a trader, I proceed with extra caution. Notably, TCS has yet to disclose its license number, which in my view is a transparency issue that regulatory-minded traders should not ignore. In terms of customer service, my interactions have been somewhat limited due to their restricted contact channels. I primarily relied on phone communication, finding it functional but lacking in responsiveness and flexibility. There doesn’t seem to be a robust, multi-channel support system in place, which can be limiting if urgent assistance is needed or if you require support outside of standard hours. As for platform stability, TCS highlights its proprietary APP trading systems but does not provide detailed public information about the trading platform’s technology, reliability, or downtime statistics. In my own use, while I haven’t experienced severe outages, the overall lack of transparent platform specifications makes it difficult for me to confidently recommend their technology for high-frequency or large-volume trading. Ultimately, while I see value in TCS’s regulatory standing and product offerings, the limited transparency—especially concerning customer support and platform details—leads me to use this broker conservatively and to avoid relying solely on them for critical trades.

Select Country/Region
  • Hong Kong

  • Taiwan

    tw.wikifx.com

  • United States

    us.wikifx.com

  • South Korea

    kr.wikifx.com

  • United Kingdom

    uk.wikifx.com

  • Japan

    jp.wikifx.com

  • Indonesia

    id.wikifx.com

  • Vietnam

    vn.wikifx.com

  • Australia

    au.wikifx.com

  • Singapore

    sg.wikifx.com

  • Thailand

    th.wikifx.com

  • Cyprus

    cy.wikifx.com

  • Germany

    de.wikifx.com

  • Russia

    ru.wikifx.com

  • Philippines

    ph.wikifx.com

  • New Zealand

    nz.wikifx.com

  • Ukraine

    ua.wikifx.com

  • India

    in.wikifx.com

  • France

    fr.wikifx.com

  • Spain

    es.wikifx.com

  • Portugal

    pt.wikifx.com

  • Malaysia

    my.wikifx.com

  • Nigeria

    ng.wikifx.com

  • Cambodia

    kh.wikifx.com

  • Italy

    it.wikifx.com

  • South Africa

    za.wikifx.com

  • Turkey

    tr.wikifx.com

  • Netherlands

    nl.wikifx.com

  • United Arab Emirates

    ae.wikifx.com

  • Colombia

    co.wikifx.com

  • Argentina

    ar.wikifx.com

  • Belarus

    by.wikifx.com

  • Ecuador

    ec.wikifx.com

  • Egypt

    eg.wikifx.com

  • Kazakhstan

    kz.wikifx.com

  • Morocco

    ma.wikifx.com

  • Mexico

    mx.wikifx.com

  • Peru

    pe.wikifx.com

  • Pakistan

    pk.wikifx.com

  • Tunisia

    tn.wikifx.com

  • Venezuela

    ve.wikifx.com

United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com