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Resolved
Lost 310k due to Exness slippage + lagging
Object 
Exness
Issue
Severe Slippage
Requirement
compensation
Amount
$50,000(USD)
Time
35day18hour
Mediation Progress
Hong Kong 2022-11-26
Resolved 
DJ255
DJ255Cyprus 2022-10-27
Reply Exness
Dear customer, with respect to the problem, you can reach out to the 24 hours customer service for help, or send the information by your registered email at our platform to the official customer service support@exness.com (ensure the correct email address). If you contacted us before, please still reply to the email or consult the official 24 hours customer service. Have a good time.
Reply
Hong Kong 2022-10-21
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-10-21
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-10-21
Start Mediation DJ255
DJ255Account number 12180085, from August 5 to October 20, 2022, the long-term continuous slippage + chuck resulted in a loss of 310,000 yuan. I hope to give an investigation reply, otherwise, call 110 directly to the police.
Start Mediation
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