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Resolved
Severe Slippage Again
Object 
Exness
Issue
Severe Slippage
Requirement
compensation
Amount
$130(USD)
Time
31day22hour
Mediation Progress
Philippines 2022-11-18
Resolved 
Jerson Pasco
Jerson PascoCyprus 2022-10-19
Reply Exness
Dear customer, thank you for choosing exness. We are deeply sorry for your complaint, please reach out to our customer service. And we will create order to follow up. Thank you for supporting exness. Have a good time.
Reply
Hong Kong 2022-10-18
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-10-18
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Philippines 2022-10-17
Start Mediation Jerson Pasco 
Jerson PascoServere Slippage occur again on Oct 13. For order 69440146 MT4: 49253115. A loss of $67 on this slippage. I have stop loss but the trade did not close to that price. Happens twice, the first slippage was not compensated yet.
There was a huge Slippage on USDJPY and my trade was affected badly. I have my stop loss in place, but did not close to that price. This 2 order is affected: 65855055 and 66041335 with MT4 492553115 under this email account
Start Mediation
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