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Resolved
Withdrawal was rejected
Object 
FXTM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$82,711(USD)
Time
11day0hour
Mediation Progress
Hong Kong 2022-03-16
Solved after user's confirmation 
aus
ausUnited Kingdom 2022-03-09
Reply FXTM
In terms of your withdrawal issue, you submitted a withdrawal application on March 1, but you didn't provide the required information to the department for verification, so the application was denied. And you resubmitted it and sent all the information required by email on March 5. The amount of money withdrawn had been transferred from our system in the afternoon of March 7. In general, customer will receive the money within 5 business days, excluding the weekend, which depends on the payment provider. Please feel free to contact us, if you have any question.
Reply
Hong Kong 2022-03-07
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-03-07
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-03-05
Start Mediation aus 
ausWithdraw for five days and it was rejected. The other platform's withdrawal was quiet smooth. I got this situation for the first time.
Start Mediation
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