Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
Be careful of FXTM which gives no access to withdrawal
Object 
FXTM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$989(USD)
Time
38day20hour
Mediation Progress
Hong Kong 2021-02-05
Resolved 
YIXIEZHIQIU63637
YIXIEZHIQIU63637United Kingdom 2021-01-06
Reply FXTM
Dear costomer, thanks for your message. Our team has carefully investigate your case and sent you an email requiring further information to process your withdrawal. Please note that as a regulated broker, we put importance on customer's trading experience and provide timely solutions to the issues you have. Meanwhile, you can contact us by the online official customer service at our website or get in touch with your account manager. Business time (Beijing): online customer service (24hours, Monday-Friday; 16:00 - 21:00, Saturday; 17:00 - 01:00, Sunday), customer service email: chinese@fxtm.com
Reply
Hong Kong 2020-12-28
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2020-12-28
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2020-12-28
Start Mediation YIXIEZHIQIU63637
YIXIEZHIQIU63637The customer service keeps asking for info to delay withdrawals. They don't mean to approve our withdrawal applications.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
Fraud company
China
Next
FXTM doesn't allow us to withdraw funds and teh customer service of FXTM blacklisted me
China
To view more
Please download WikiFX APP
