According to the latest feedback from the withdrawal department, one of the customer's withdrawals has already been remitted on 8/28. Please check the bank card for the withdrawal. The remaining amount is still in the queue for ASIC's old funds withdrawal. Please wait patiently. Customers are advised to know the following content again; Because after July 8, 2020, the Australian company has entered the liquidation stage, and all procedures are subject to the BRI receiver in accordance with the liquidation process. Before July 8, 2020, ASIC's old customers could transfer the transaction authority, but the funds were taken over and managed by the BRI receiver. USG Group takes the customer and consultant into consideration, so it provides the transfer of transaction authority. When the USG Group has a balance, it can gradually withdraw funds to ASIC's old customers and consultants to prevent customers and consultants from entering lengthy liquidation and financial losses. Indeed, USG Group also implements the withdrawal of funds from these old ASIC customers and the payment of advisory salaries one by one on a daily basis. It is different from other foreign exchange companies and only allows customers to stay in the original regulatory liquidation. This is unprecedented. Please give our group time to practice one by one, and please also give us support and positive response, because USG Group is still working hard to operate the market for customers and consultants. It's just that there must be a priority order in the internal work, and I really want to ask the customer for understanding in this part. But please don't worry about it, your pay will be arranged for processing. We apologize for the inconvenience caused thereafter.

According to the feedback from the withdrawal department, the customer's withdrawal request has been accepted by the platform and is waiting for the third party to process. At present, the number of people waiting for the third parties to process withdrawals is still large, and customers still need to wait patiently. If there is any further status, we will notify the customer as soon as possible, and we are deeply sorry for the inconvenience caused to the customer.

The withdrawal hasn’t been to my account for a month but the withdrawal was deducted from my fund. I communicated with the platform for many time while they kept shrinking.