Global Broker Regulation Inquiry App
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Amount resolved within one month(USD)

$221,879

Number of People Resolved

15162

i just can't understand
I have deposited money on RoboForex 2 weeks ago and now i'd like to withdraw it and they won't let me. They're not trying to help either on a Customer Service level,, all i'm getting are classic pre-typed replies.
  • Broker

    RoboForex

  • Exposure Type

    Unable to Withdraw

United States

Three days ago

United States

Three days ago

severe slippage
Never use this very deceptive broker Ultima marekts, their slippage is very serious, my TP position was 3340 and it automatically closed my order at 3341
  • Broker

    Ultima Markets

  • Exposure Type

    Others

Pakistan

Three days ago

Pakistan

Three days ago

A friend recommended
A friend recommended EBC to me. While promoting "0 pips," they concealed a hefty commission: a fixed $15 commission per lot ($30 round trip). Furthermore, slippage on the EBC platform severely impacted my trading results. In one stock trade, I set my buy price at $50 per share, but the actual transaction price was $52 per share, a 4% slippage. This slippage significantly increased my trading costs, turning a potentially profitable trade into a loss. I understand that over 10 investors have lost money on the EBC platform due to slippage in the past week, with cumulative losses exceeding $50,000. This scam, which conceals the true costs through a complex fee structure, preys on novice traders. Don't fall for it.
  • Broker

    EBC

  • Exposure Type

    Others

India

Three days ago

India

Three days ago

During my time trading
During my time trading with Tickmill, slippage has become incredibly frequent. Market fluctuations are relatively stable, and trading should normally proceed smoothly. However, when I placed a buy order, the price I set was $1,850 per ounce, but the actual transaction price was $1,855 per ounce, resulting in a $5 slippage. Instead of making a profit, I actually suffered a loss. I initially thought it was just a fluke, but subsequent trades left me completely devastated. In one crude oil trade, I set a stop-loss price of $55 per barrel and a take-profit price of $60 per barrel. But when the market price quickly rose to $59 per barrel, I suddenly experienced abnormal slippage. Over the past month, at least 15 of my 20 trades have experienced varying degrees of slippage, with each trade resulting in an average loss of over $200. In total, I've lost over $3,000 due to slippage.
  • Broker

    Tickmill

  • Exposure Type

    Others

Indonesia

Three days ago

Indonesia

Three days ago

They created numerous
They created numerous obstacles for deposits and withdrawals. Deposit fees were ridiculously high, 30% higher than the industry average. Withdrawals were even more challenging. After I requested a withdrawal, the platform delayed my process with various excuses, demanding I submit a tedious and unreasonable amount of information. After I submitted the requested information, they told me it didn't meet the requirements and needed to be resubmitted. This repeated process has continued for a month and a half, and I still haven't received my funds. Even after reading these reviews, I still felt a bit optimistic, and ultimately fell into Dupoin's trap. I hope everyone will learn from my mistakes and avoid believing any of Dupoin's hype. Instead, choose a reputable platform with reliable service.
  • Broker

    Dupoin

  • Exposure Type

    Unable to Withdraw

Indonesia

Three days ago

Indonesia

Three days ago

I angrily expose the
I angrily expose the egregious practices of the Deriv platform. The actual payout probabilities for "up/down" contracts on the platform systematically deviate from theoretical values. For example, for a contract with a 55% payout ratio, the theoretical win rate should be 54.5%, but the actual monitored win rate is only 48.7% (sample size ≥ 2,000). Even worse, when prices approach critical levels, the platform experiences significant "price jumps": within the final five seconds, quotes suddenly jump 0.2-0.5 pips in the opposite direction, turning previously profitable contracts into losses. These abnormal jumps occur 77% against the trader. Quotes from their proprietary platform (Deriv MT5) consistently deviate from other mainstream data sources, with an average latency of 800 milliseconds—enough for their algorithms to implement price adjustments that are unfavorable to their clients.
  • Broker

    Deriv

  • Exposure Type

    Others

Indonesia

Three days ago

Indonesia

Three days ago

WELTRADE, your platform
WELTRADE, your platform is an investor's nightmare. I'm filled with anger and disappointment! I've lost over $8,000 trading on this platform. The slippage algorithm is manipulated to achieve a zero negative slippage rate. However, an analysis of 1,237 trades revealed clear manipulation of WELTRADE's slippage distribution: positive slippage occurred at 0%, while negative slippage was as high as 23.7%! Specifically, 92% of stop-loss orders experienced additional slippage (average -2.8 pips). In contrast, take-profit order slippage was incredibly precise: 97% of orders were executed at or within 0.5 pips of the take-profit level. My stop-loss on a long EUR/USD order at 1.2050 was actually closed at 1.2032 (18 pips of slippage), while similar orders on other platforms experienced a maximum slippage of no more than 8 pips. This systematic one-way slippage anomaly fully proves that the platform deliberately increases the slippage in the loss direction when hedging customer positions in orde
  • Broker

    WELTRADE

  • Exposure Type

    Severe Slippage

Indonesia

Three days ago

Indonesia

Three days ago

This was a devastating
This was a devastating disaster, leading to my bankruptcy. For 90 consecutive days, KVB's MT4 server (number: KVB-Live04) experienced 37 disconnections, an average of 4.1 per week! During the European trading session, the disconnection frequency reached 82%. This resulted in a $12,800 loss on my crude oil position due to my inability to close it. Despite providing complete network logs (normal ping values ​​and stable connections to other platforms), customer service refused compensation, citing "local network issues." I felt helpless because I had no guarantee of my funds. Everyone should be wary of a platform with fabricated data, poor customer service, and a lack of oversight.This entity only holds a weakly regulated license from CIMA (Cayman Islands Monetary Authority), and client funds are protected at zero cost!
  • Broker

    KVB

  • Exposure Type

    Others

Indonesia

Three days ago

Indonesia

Three days ago

Can your EBC propaganda
Can your EBC propaganda be any more false? You claim to have "institutional-level spreads", but during normal trading, the spread of EUR/USD often suddenly expands to more than 2.5 points, and gold often soars to 6-8 points! The most disgusting thing is that during the non-farm and CPI data period, the spread can instantly explode to an outrageous level. On one occasion, the spread of GBP/USD expanded to 50 points! This is not a market liquidity problem at all. The platform deliberately raises the spread to reap customers. The spread of other mainstream platforms during the same period is less than half of yours! What's even more shameful is that you use very small fonts to mark "spreads may fluctuate" on your official website. This is simply a carefully designed word game trap! Under the guise of low spreads, customers are attracted to deposit funds, but the actual transaction costs are much higher than the industry average. Don't touch rogue platforms.
  • Broker

    EBC

  • Exposure Type

    Others

Malaysia

Three days ago

Malaysia

Three days ago

I'm extremely disappointed
I'm extremely disappointed with Tickmill. They constantly boast about "ultra-fast execution" and "no requotes," which is the most ironic advertising slogan I've ever heard! In reality, their order execution issues are numerous! In volatile markets, submitting a market order often results in the platform "hanging," meaning the order remains stuck for several seconds, neither executed nor rejected. Furthermore, I experienced severe slippage. Every trade was executed at a significantly different price from my set price, and this deviation was always against me, leading to frequent unnecessary losses. My trading experience with Tickmill was extremely negative, and I strongly recommend that everyone carefully consider choosing a trading platform and avoid platforms with such numerous issues as Tickmill.
  • Broker

    Tickmill

  • Exposure Type

    Severe Slippage

Malaysia

Three days ago

Malaysia

Three days ago

Blatant slippage rip-off
Blatant slippage rip-off wiped out my account! I truly regret choosing OneRoyal, a scam! It's not even a trading platform; it's a sophisticated robbery machine! I deposited $20,000, anticipating their "top-tier liquidity" and "institutional spreads," but what happened? Every time a key data release like the non-farm payrolls or CPI comes around, their servers go to hell! Order execution is as slow as a snail, and slippage is unbelievable! My stop-loss orders are a joke; they're practically useless. A single sharp move can cause me to slip over 50 pips! The most disgusting experience was trading gold. The market price hadn't even reached my stop-loss, but the platform forced me to close my position at $30 below it, effectively bankrupting me! This is blatant market manipulation, taking advantage of customers' losses to the point of shamelessness! They exploit slippage to steal customers' money. OneRoyal is a complete scam.
  • Broker

    OneRoyal

  • Exposure Type

    Scam

Malaysia

Three days ago

Malaysia

Three days ago

During my time trading
During my time trading with KVB, I followed their advice, but ended up losing money every time. I spent real money, not to play disconnect and reconnect games! The stability of their trading platform (especially the MT4 server) is appalling! In the past two months, I've experienced no fewer than ten server outages, especially during critical times like the European market opening and Federal Reserve news releases. "No connection" would simply appear in the lower left corner of the screen, chart prices would stop updating, and all orders would be unexecuted and positions could not be closed! Can you imagine the despair of watching unrealized profits turn into losses, or even watch your account get wiped out, with no action to take? I'm using enterprise-grade dedicated fiber! Other platforms are working perfectly, but yours is the only one experiencing issues every day? They're putting their customers' hard-earned money at enormous technical risk, with absolutely no sense of responsibil
  • Broker

    KVB

  • Exposure Type

    Others

Malaysia

Three days ago

Malaysia

Three days ago

Dupoin, this platform
Dupoin, this platform is absolutely disgusting. I must expose their evil deeds. When I started trading with Dupoin, the first thing I encountered was account opening. The account opening process was incredibly tedious, with all sorts of unreasonable documentation requirements. It felt like I wasn't opening an account to trade, but rather undergoing a strange investigation. After finally completing the account opening and entering the trading process, I discovered that the platform's trading software was riddled with bugs. Data errors and price fluctuations were frequent, making it impossible for me to trade based on accurate market information. I've already lost $15,000 on this platform, and I don't want to see others make the same mistake. Everyone should be wary of Dupoin. Don't be fooled by their false advertising. It's wise to choose a reliable platform for your trading!
  • Broker

    Dupoin

  • Exposure Type

    Others

Malaysia

Three days ago

Malaysia

Three days ago

While I was Trading Forex
While I was Trading Forex I used to find a lot of difference in the Spreads when compared to other Brokers ( I Trade with 3 Different Brokers)The Trades with other Brokers would be in a PROFIT of + USD 20 per LOT while the trades on Headway used to be in LOSS - USD 10.I always thought that there was some issue with the Spreads or the Liquidity of Headway. The spreads are to hight and to much
  • Broker

    Headway

  • Exposure Type

    Severe Slippage

India

Three days ago

India

Three days ago

The price difference is too large, resulting in serious financial losses
It was last week Thursday while I was trading the EURJPY pair which was on deep profits until at about 14:30, the spread got increased in such a size that I haven't seen before, just imagine having 2 trades of 0.29 lots that are 50+ in profit points and on top of that a balance which was $100, I mean how can such an account be wiped
  • Broker

    Headwayrebate

  • Exposure Type

    Severe Slippage

India

Three days ago

India

Three days ago

Beware of SmartSTP
As a trader who joined SmartSTP in November 2024, I initially trusted the platform based on claims of regulation and professional support. However, my experience quickly turned negative due to aggressive and deceptive practices by representatives, resulting in significant financial losses. From the outset, I was pressured to make increasing deposits under promises of substantial returns and exclusive features such as an “Islamic account” exempt from swap fees. Despite depositing over $100,000, these assurances were not honored—swap charges continued, and advised trades led to heavy drawdowns and stop-outs. Representatives repeatedly promoted new “programs” requiring further payments, including insurance fees, shield programs, and even a highly unusual “portfolio purchase” scheme involving a 3% administration fee. They also pushed high-risk trades in XPTUSD and XPDUSD, tied to false promises of an $80,000 credit, which only deepened losses and swap charges exceeding $130,000.
  • Broker

    SmartSTP

  • Exposure Type

    Severe Slippage

Switzerland

Three days ago

Switzerland

Three days ago

Criminal trading company and scammers
They are a scam trading website which will actually pay you after your initial deposit but will be quick to star demanding you pay for a fake insurance fee,bank charges with software upgrade fees for your next withdrwal which after you have paid they will still not release your funds. Their New York USA address is fake ,their trade certificate is fake too. They will not respond to your emails ,they do not have a phone number to reach their company and their website customer care is designed using a store front template . I was informed from my trading profile that i had earned above 500 million dollars over 2 months using my VIP package yet when i initiated a withdrwal of 170,000 dollars they refused to pay me and left it in pending rather they chose to steal from me by requesting i pay for ridiculous services which i did and they still refused to release my funds. They are faceless thieves and scammers .
  • Broker

    Infinitrade

  • Exposure Type

    Scam

Nigeria

Three days ago

Nigeria

Three days ago

From June 3 until July
From June 3 until July 1, I received numerous calls and messages from Afsal and Rizwan. (native speakers )Despite my repeated expressions of disinterest, they continued to call, assuring me of their support and the success I could achieve with Skyline Trading. I felt pressured to join. According to Rizwan, I initially paid $1,000 and was assigned a Relationship Manager (RM), Ahmed Zyadh. He continually reassured me of a 100% guarantee on my investments, which led me to deposit 10000 under the premise that I could withdraw it within a week. However, he instructed me to open numerous trades with high buy and sell amounts. As doubts began to creep in, I communicated my concerns to him, but he insisted everything was fine, claiming some trades were profitable. Unfortunately, 23RD Wednesday night, all my trades washed out. And he requested an immediate recovery. I must make a payment of $3,900, which I paid and sent a screenshot as per his request. After that, Ahmed Zyadh stopped respondi
  • Broker

    Skyline

  • Exposure Type

    Scam

United Arab Emirates

Three days ago

United Arab Emirates

Three days ago

OneRoyal's shady, serial
OneRoyal's shady, serial margin call traps have left me with significant financial losses. Trading on this platform is a constant nightmare, constantly destroying my investment hopes. During my gold trading, while the market was experiencing normal fluctuations, the OneRoyal platform suddenly "failed." The trading software froze severely, preventing my stop-loss orders from executing in a timely manner. Meanwhile, the platform's slippage became increasingly severe, exacerbating my losses. I discovered data anomalies at critical moments, with noticeable data update delays compared to other legitimate platforms. OneRoyal deliberately set margin call traps, manipulating trading data and software to trap investors, completely exposing their shady nature.
  • Broker

    OneRoyal

  • Exposure Type

    Others

Malaysia

Three days ago

Malaysia

Three days ago

Slippage and margin calls
Slippage and margin calls on the Tickmill Forex platform are a double whammy of despair. I'm incredibly angry about your actions! During my time trading on this platform, I've been plagued by both slippage and margin calls, sinking into despair. Slippage haunts every trade like a ghost. In one GBP/JPY trade, the market was stable, but my order slipped by over 30 pips, resulting in significant losses from the outset. And when the market moved against me, the platform's malicious manipulation made me even more miserable. I reported the issue to the platform, but not only did they refuse to acknowledge their mistakes, they also verbally abused me. Tickmill, your treatment of investors has seriously disrupted the order of the forex market. I hope regulators will intervene swiftly and severely investigate you, so that victims like me can receive the compensation and justice they deserve.
  • Broker

    Tickmill

  • Exposure Type

    Severe Slippage

Indonesia

Three days ago

Indonesia

Three days ago

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount resolved within one month(USD)

$221,879

Number of People Resolved

15162

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