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you kei bun.
Hong Kong
Unable to withdraw, it has been over a month, causing me to lose funds.
Exposure
In a week
FX2868082860
Hong Kong
Unable to withdraw, the withdrawal request made on July 3rd has not been credited to date.
Exposure
In a week
FX3086820874
Hong Kong
Can't even log in directly, it's like the website just pulled the plug on the internet.
Exposure
In a week
高级交易员J
Hong Kong
Since June, withdrawals have not been processed, and customer service responses have been mechanical. The account manager is now unreachable. How should we handle this situation? Can we file a case collectively? Can mainland authorities consolidate the cases to help safeguard our funds?
Exposure
In a week
久伴.
Hong Kong
Last year's performance was acceptable, but this year, issues have started to emerge gradually.
Exposure
10-10
FX5883190962
Hong Kong
As of October 9th, they've completely absconded and started to delete website info, MT45 cannot connect, and there's no information available on the official website login. The next step will likely be the official website page becoming inaccessible.
Exposure
10-09
布丁瞌睡崽
Russia
The platform is unresponsive, withdrawals are not being processed, and then they sent an email saying it's because of the National Day holiday, but many people still can't withdraw. It feels like they've absconded. I hope the platform can expedite withdrawals soon, and not betray users' trust.
Exposure
10-05
FX1658073324
Australia
They're not processing the withdrawal, it's been so long. The review was approved but they just won't fulfill the final withdrawal step.
Exposure
09-26
燃烧的小陀螺
Hong Kong
I applied for a withdrawal back in August but was unable to complete it. I then asked customer service to return the money to my account. On September 15th, I reapplied for a withdrawal, but even after 10 days now, the funds still haven’t arrived. This scam platform is now preventing withdrawals.
Exposure
09-25
FX5883190962
Hong Kong
Since early June, they have failed to fulfill their promise of processing withdrawals within 24 hours. The delays grew progressively worse until withdrawals stopped altogether. Currently, successful withdrawals have been pending for over two months without any resolution. Contacting the official customer service only yields robotic responses, instructing users to wait indefinitely for "financial processing.\" From mid-August, the website stopped updating its content, and email inquiries went unanswered. Now, absurdly, they’ve posted a new announcement shirking all responsibility, claiming the flood of online complaints stems from \"fake platforms." How shameless—do they really think the overwhelming number of complaints isn’t due to their own refusal to process withdrawals for users?
Exposure
09-25
Scorpion91
Indonesia
I captured an announcement from the HTFX website. In the announcement, they say: 1. HTFX operates legally and in full compliance with international and local regulations. 2. The fraudulent clone websites have seriously harmed investors and damaged our brand reputation. 3. We have gathered evidence and will take strict legal action against these clone entities to protect the rights of our clients. 4. Access HTFX services only through our official website and verified communication channels. 5. Avoid trusting any non-official platforms or suspicious contacts. 6. Reach out to our official customer support if you have any doubts. However, as a client, I personally experienced it: I couldn’t even withdraw funds. When I contacted customer service, I was only told to be patient. Emails weren’t even answered. What other excuses do you have? Don’t feel like a victim.
Exposure
09-24
FX1658073324
Australia
Warning! HTFX is unable to withdraw funds, a mere $570, and even the principal is not being returned!
Exposure
09-24
小目标A
Hong Kong
HTFX withdrawal has not arrived in a month, let's all report this public account Hainan Tenglian Trading Co., Ltd. nationwide. They previously used this account specifically for withdrawals.
Exposure
09-23
Scorpion91
Indonesia
HTFX has been unable to withdraw for many days now,For those of you who are at HTFX, maybe now you are happy with the money you have from stealing clients' money, but remember that nothing will last forever, in fact this is the beginning of your destruction and misfortune, remember that evil deeds will not end well, hopefully you will repent soon.
Exposure
09-18
FX3780079295
Hong Kong
Unable to withdraw funds, it has been over a month.
Exposure
09-16
FX1658073324
Australia
No withdrawal of funds.
Exposure
09-16
?
Hong Kong
Unable to withdraw funds for a whole week, and customer service doesn't reply to a single inquiry—so shady.
Exposure
09-15
FX2259379211
Hong Kong
Currently, the customer service on the official website platform is also unreachable, which is very frustrating.
Exposure
09-15
神奇小song
Hong Kong
Unable to withdraw. Both principal and profits have not been credited for a month. Customer service keeps delaying, citing channel issues.
Exposure
09-14
FX2059923578
Ghana
I applied for a withdrawal on July 23rd, but it still hasn't arrived. Earlier, I deposited over 50,000 USDT and lost more than half, leaving only over 30,000 USDT before deciding to request a withdrawal. It still hasn't been processed, and every time I contact customer service, they just say they're urging the finance department.
Exposure
09-11