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The WikiFX Score of this broker is reduced because of too many complaints!
Synergy Futures
Hong Kong
|
5-10 years
|
Regulated in Hong Kong
|
Dealing in futures contracts
|
Suspicious Scope of Business
|
Medium potential risk
https://www.synergyfutures.com/?lang=zh-cn
Website
Rating Index
Contact
+852 2696 2133
dealing@synergyfutures.com
https://www.synergyfutures.com/?lang=zh-cn
Suite 1707, 17/F, Tower 2, The Gateway, 25 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
The WikiFX Score of this broker is reduced because of too many complaints!
Licenses
Licensed Entity：Synergy Futures Limited
License No. BMV449
VPS Standard
No restriction on the broker account
Single Core
1G
40G
1M*ADSL
Open
WikiFX Risk Alerts
2025-10-29
- The number of the complaints received by WikiFX have reached 4 for this broker. Please be aware of the risk!
Basic Information
Registered Region Hong Kong
Hong KongOperating Period
5-10 years
Company Name
Synergy Futures Limited
Abbreviation
Synergy Futures
Company employee
--
Customer Service Email Address
dealing@synergyfutures.com
Company Website
Company Address
Suite 1707, 17/F, Tower 2, The Gateway, 25 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong
7
Website
Genealogy
Relevant Enterprises
Company Summary
Comment
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Official website
Website
synergyfutures.com
192.161.187.200
Server Location
United StatesICP registration
--
Most visited countries/areas
--
Domain Effective Date
--
Website
--
Company
--
Genealogy
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Relevant Enterprises
Synergy Futures Limited(Hong Kong)
Active
Hong Kong
Registration No.
2584588
Established
2017-09-26
新際期貨有限公司 Synergy Futures Limited
Active
Hong Kong
Registration No.
--
Established
2017-09-26
Company Summary
| Synergy FuturesReview Summary | |
| Founded | 2017 |
| Registered Country/Region | China (Hong Kong) |
| Regulation | SFC |
| Market Instruments | Futures, options, stocks, forex, energy, metals |
| Demo Account | ✅ |
| Leverage | / |
| Spread | / |
| Trading Platform | Epolestar v9.3, Yixing Mobile Trading |
| Min Deposit | / |
| Customer Support | Tel: 400 1200 833 (mainland); +852 2696 2133, +852 2696 2152 (Hong Kong) |
| Email: dealing@synergyfutures.com | |
| Address: Room 1707, 17th Floor, Tower 2, Gateway Tower, 25 Canton Road, Tsim Sha Tsui, Kowloon, Hong Kong | |
Synergy Futures was registered in 2017 in Hong Kong. It mainly focuses on the futures market, and apart from that, it also provides trading services on options, stocks, forex, energy, and metals. More importantly, it is regulated by the Securities and Futures Commission of Hong Kong (SFC).
Pros and Cons
| Pros | Cons |
| Regulated by SFC | No MT4 or MT5 |
| Various market instruments | Commission charged |
| Demo accounts | Limited info on deposits and withdrawals |
Is Synergy Futures Legit?
Yes, Synergy Futures is regulated by the Securities and Futures Commission of Hong Kong (SFC).
| Regulated Authority | Current Status | Regulated Country | License Type | License No. |
| Securities and Futures Commission of Hong Kong (SFC) | Regulated | China (Hong Kong) | Dealing in futures contracts | BMV449 |
WikiFX Field Survey
WikiFX field survey team visited Synergy Futures' regulatory address in Hong Kong, and the company's physical business office is found.
What Can I Trade on Synergy Futures?
Synergy Futures mainly focuses on futures trading. Apart from futures, customers can also trade options, stocks, forex, energy, and metals, as is revealed on the official website.
| Tradable Instruments | Supported |
| Forex | ✔ |
| Futures | ✔ |
| Energy | ✔ |
| Options | ✔ |
| Stocks | ✔ |
| Metals | ✔ |
| Indices | ❌ |
| Cryptos | ❌ |
| Bonds | ❌ |
| Options | ❌ |
| ETFs | ❌ |
Synergy Futures Fees
Synergy Futures charges commission fees. For most of the products, the commission fee is $5, but it depends on the types of trading. Customers can find the details on its official website.
Trading Platform
Synergy Futures uses its own trading platforms: Epolestar v9.3 and Yixing Mobile Trading. It does not support MT4 or MT5.
| Trading Platform | Supported | Available Devices | Suitable for |
| Epolestar v9.3 | ✔ | Desktop | / |
| Yixing Mobile Trading | ✔ | Mobile | / |
| MT4 | ❌ | / | Beginners |
| MT5 | ❌ | / | Experienced traders |
Deposit and Withdrawal
For withdrawals, customers must accomplish before 3:30 pm. Cash deposits and withdrawals are not supported. Aside from that, Synergy Futures does not reveal other information related to the minimum deposit or withdrawal, the processing time, and payment options.
Keywords
- 5-10 years
- Regulated in Hong Kong
- Dealing in futures contracts
- Suspicious Scope of Business
- Medium potential risk
User Reviews 7
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FX3085679834
Hong Kong
Unable to withdraw funds, customer service unresponsive, account login failed, trading website keeps changinghttps://www.tvqxc.cn/service.html?language=en
Exposure
07-15
FX3085679834
Hong Kong
Customer service is unresponsive, withdrawals are impossible. It was possible to withdraw at first, but then it's been stuck under review...
Exposure
07-10
Sauro
Hong Kong
Account 1514881421@qq.com traded on the Sunergy Futures platform with a principal of around 8000U. It shorted when the news of oil price plummeted and made more than 150K U profit. The platform unilaterally refuses to withdraw, claiming that they have received "black U"! 1. Complete KYC verification, all information is true. The platform required to complete real-name authentication (KYC), my client submitted clear documents according to the regulations, and completed all certifications. 2. All account operations are done by the client himself, with no violation. 3. After making a profit, the platform refused to withdraw money on the grounds of "black U", and even asked my client to deposit another 5000U as a margin to verify the account. This is completely unreasonable - if they need 5000U, there's already 150K in the account, what does depositing another 5000U signify? Are they trying to scam again! 4. One-sided claims of receiving "black U", but there's no evidence of obtaining "black U", and even asking my client to find the source of "black U" himself. If the platform has determined that it is "black U", why don't they have evidence of the "black U", and ask my client to find out? All the reasons and excuses for refusing to withdraw are aimed to appropriate the profits. Their talked-about "black U" is a shield, essentially, they are bottomlessly infringing on the client's funds!
Exposure
07-03
FX5373783062
Hong Kong
Withdrawal difficulties, customer service has been evasive and unhelpful, not solving the problem. I have tried to withdraw five times, and the last time I was told that there was an issue with my account that they wouldn't resolve, just dragging out the process.
Exposure
06-30
Tan Wei Jie
Singapore
Having been trading with Synergy Futures for a few years, and it has never let me down.
Positive
2024-07-22
FX1699104682
Argentina
Best application for trading easy to use, and need some improments for regular market MT5trader web
Positive
2024-06-27
浪子谣叔
Hong Kong
Cannot open the software and unable to withdraw. It has been several days that I cannot open the softare nor the website.
Exposure
2022-04-12