Deriv

FX2038083567

Verified

Indonesia

Penurunan leverage yang tiba-tiba menyebabkan margin call, ditambah kerugian dari perdagangan produk pertanian di Medan. Penurunan leverage yang tiba-tiba dari Deriv menghabiskan 72 juta rupiah saya. Mereka mengiklankan "leverage hingga 1:500," tetapi saya sedang long USD/IDR di 1:200. Saya mempertahankan posisi saya hingga tengah malam, dan tiba-tiba menerima email yang mengatakan "leverage disesuaikan menjadi 1:50." Posisi saya terpaksa ditutup karena slippage 65 pip, mengakibatkan kerugian sebesar 4,55 juta rupiah. Selama 20 hari terakhir, saya telah kehilangan uang dalam lima perdagangan karena perubahan leverage yang tiba-tiba, dengan total 38 juta rupiah. Deriv adalah platform penipuan yang mengabaikan hak-hak pelanggan.

FX1653061981

Verified

Indonesia

Deriv's customer service is an insult to my intelligence. My account was suddenly frozen in May, citing "identity update required." I submitted my passport and proof of address five times, only to be told each time by a different representative that the documents were "incomplete." I even had a video call with them once, but they still said they couldn't verify the information. Their leverage scheme, advertised as 1:1000 leverage, was secretly adjusted to 1:50 during trading. This resulted in my April crude oil trade being forced to close due to insufficient margin, resulting in a loss of 7,300 Australian dollars. When I pointed out their fraudulent practices, the representative simply hung up on me. This platform doesn't care about customer rights; they're only interested in swindling more money.

latvia

Unverified

Israel

My trading account was suddenly disabled while I had open positions running, and I was helplessly forced to watch my money vanish. Trading functions were completely disabled – I couldn’t close or manage my positions. $61.59 was debited from my account simply as “charges,” without any action from me. P2P deposit option was blocked. Deriv X account was not even showing for fund transfer. Their system kept showing errors, yet continued deducting money from my balance. I contacted customer support multiple times through both the website login and WhatsApp, but nothing was resolved.

FX7347329692

Verified

Indonesia

I angrily expose the egregious practices of the Deriv platform. The actual payout probabilities for "up/down" contracts on the platform systematically deviate from theoretical values. For example, for a contract with a 55% payout ratio, the theoretical win rate should be 54.5%, but the actual monitored win rate is only 48.7% (sample size ≥ 2,000). Even worse, when prices approach critical levels, the platform experiences significant "price jumps": within the final five seconds, quotes suddenly jump 0.2-0.5 pips in the opposite direction, turning previously profitable contracts into losses. These abnormal jumps occur 77% against the trader. Quotes from their proprietary platform (Deriv MT5) consistently deviate from other mainstream data sources, with an average latency of 800 milliseconds—enough for their algorithms to implement price adjustments that are unfavorable to their clients.

FX2881873082

Verified

Indonesia

Deriv is a blood-sucking platform with no moral compunction! I made $2,800 in profit last month and applied for a withdrawal. It took 10 days for the funds to arrive, and only $1,900 remained! When I contacted customer service, they said "hidden service fees and exchange rate differences were deducted," but the deposit contract didn't mention anything about these at all! I asked for a detailed breakdown of the deductions, but customer service either sent vague documents or simply read them without replying. Later, I filed a complaint with the regulator, only to discover that their so-called "compliance qualifications" were forged! Why is my hard-earned money being arbitrarily deducted? This kind of fraudulent platform, which openly steals money, is unlucky for anyone who touches it!

GeanC

Authenticated

Unverified

Colombia

so far I have not encountered any issues, I started with an account of 100 USD and have generated 50% in 1 week

Positive

In a week

FX3276367432

Unverified

Colombia

In my humble opinion, things must be said. I've done super well with Deriv, no complaints. Withdrawals are good, customer service is good. I've had them for over 2 years—in fact, I congratulate them. I've had great experiences with this broker.

Positive

In a week

Brian Elton

Verified

India

I use deriv few months ago, I thought they good but no I made profit and when I want to withdraw, they deduct money from my account but don't credit my wallet I complain, they say I should wait 10 business days I did not get my money

FX2935439790

Unverified

India

I withdrew using deriv and it said transaction successful but the money never showed in my account but they debit from my deriv account

Renan de Oliveira Coelho

Unverified

Brazil

Limited, I can only have an MT5 account

Neutral

08-05

Jannys FX

Unverified

Colombia

my email is not working and I called support to help me with that and they just said that my account was lost, that without email nothing can be done, so I lost it

Yulian Vásquez Muñoz

Unverified

Colombia

super fast withdrawals and deposits

Positive

08-04

Gerson eduardo Gutiérrez

Unverified

United States

I have not had any problem withdrawing

Positive

08-04

Sebastián Mestra

Authenticated

Unverified

Colombia

I really like it, I carry out all my operations without any problems or difficulties

Positive

08-04

Stiven Diaz

Unverified

Colombia

withdrawing is very easy

Positive

08-02

tv Luis

Unverified

Andorra

very fascinated with this broker winning every day, Good service, fast transactions.

Positive

08-02

FX3333281320

Authenticated

Unverified

Panama

With this broker, I have had no issues withdrawing my money. The only thing is that the verification must be done exactly as they indicate; otherwise, there may be a problem with the withdrawal. One piece of evidence is the photo showing withdrawals already made from this broker.

Positive

08-01

FX1112611938

Unverified

India

My trading account was disabled. but I have open positions and can’t do anything, I am just simply watching my money 💰 going, I tried to close the position but system was not allowing me to do it But my money keep getting debited 61.59$ from my account simply as charges 1. Trading was disabled, 2. ⁠P2P deposit was blocked, 3. Not even showing Deriv x account for fund transfer, 4. Error in Deriv x system but debiting money from my account. Contacted customer care few times through my login in website and WhatsApp but nothing still.

Fernando villamil

Unverified

Colombia

It has no connection issues, it's easy to make USDT withdrawals or deposits, and likewise for P2P trading.

Positive

08-01

tv Luis

Unverified

Colombia

deriv is an excellent bread, I haven't had any problems, all good 👌🏻❤️‍🩹

Positive

08-01

Davis Ocampo

Unverified

Colombia

I get along very well with withdrawals and deposits

Positive

08-01