Company Summary
General Information
MTFE (METAVERSE FOREIGN EXCHANGE GROUP INC) is a Canada-based financial institution, providing access to a range of financial markets, including Forex, Commodities, Indices, Stocks.
Regulatory Details
MTFE (METAVERSE FOREIGN EXCHANGE GROUP INC). companies provide services in accordance with local regulations and have their own licenses and licenses to operate services. MTFE is regulated by the Canadian FINTRAC - Money services business. Authorized Regulatory Authority (MSB). (No.: M22076570) provides corresponding financial services to professional and institutional clients.
Market Instruments
MTFE does not provide any advice or opinion on the purchase, holding or sale of its trading products. All products this broker offer are OTC derivatives based on global assets. All Services provided by MTFE are based solely on execution of trading orders.
With MTFE, investors can get access to the following financial markets:
Forex currency pairs
Commodities
Indices
Stocks
Cryptocurrency
Account Types
MTFE fails to provide various tiered account options, only a live account and a demo account available. You have to admit that free training account plays a vital role in making you get familiar with this platform, practice your trading strategies without risking your real capitals.
Trading Volume
Trading particular instruments on MTFE on this platform, you need to figure out its minimum and maximum trading volume. Here is what MTFE sets: minimum transaction 0.01 lot, maximum trading transaction 20 lot. Trading hours varies depending particular trading assets.
Spreads & Commissions
Believe or not, spreads offered by this MTFE is much higher than many other brokers, and thats the reason why we suggest you to choose a better alternative.
Trading Platforms Available
However, lack of MT4 or MT5 trading platform makes this broker less reliable, overall. What this broker provides is their proprietary trading platform that can be downloaded on any devices, including IOS, Android, and Web devices.
Deposit & Withdrawal
MTFE leaves us nothing concerning payment methods supported, only one promise: Withdrawal request will be processed quickly, and funds will be deposited into your bank account immediately.
I Would say it is weird for a broker to do so.
Customer Support
MTFE seems to offer 24/7 multilingual customer support, which can obviously stand out among many competitors. I tested its online chat support, and their customer support staff did have a good performance, answering my questions responsively and professionally. More diversified contact channels, like phone, email, social media platform, etc, are not available.
Restricted Regions
Please note that MTFE doesnt accept traders from the United States, Belgium, Iran and North Korea.
Anu85
Sri Lanka
several days i tried to login to my account. at that time error massage come incorrect account or password. company not support to change the paasword.
Exposure
ﾉﾚﾚ乇Ǥﾑﾚ0ﾚv
Algeria
Mu name is sofian Alzghoul, I've been an Investor in MTFE for two months account ID (1557908) Today on November 29th 14:40GMT I opened up a position in the application and due to the application bugging I lost all of the Trading margin that I opened up the deal with along with what I had in my net account value that I didn't enter the position with. I'm sad to report that after all the work and the profits and losses I had this was the worst since it was a SEVERE SLIPPAGE although I tried to close the deal before that happend more than two times (proofs in attachments) but due to the application bugging for about 3 minutes with the position open ,even the chart wasn't showing for me nor was there anychanges in the position as I was trying to close out on (700usd in loss). This bug didn't happen to ME ONLY ,I have 3 freinds that I know of who lost all investment over this bug too. The application has a stop lose mechanism that that didn't work too in a message with the support the said at 70% loss it should stop lose automatically although I had it at 30% manually , but instead the closing method for me was a BLOW OUT ,it even took what I had in my net account value with that one deal. Trading margin for this deal was 3163, and the rest of the fund was I started my investment journey with 3000USD had it up to about 4500USD and now my account is -10k which isn't logical and shouldn't happen if the stop loss had happened (proofs attached). I hope you mitigate this issue since the support team blamed this on market and investments risks and neglect the fact that the stop loss function didn't work and the application freezing in the middle of a transaction. I hereby appeal to a compensation since my loss was due to the application bugging in the middle of an opened position and even the automatic stop lose or the manual stop lose I had installed didn't work and lost the funds I used for the deal plus the funds I didn't use (had them in net account value).
Exposure
salbad
Jordan
this month was hard for most of my members to withdrawal and when they talk with costumer service they said be patient they rejected 9 from 10 and allowed for 1 person to withdrawal then last week more then 80 people from my members withdrawal in Tuesday last week until today no one get and yesterday send a signal for us and took all our money ...so please this app will close soon so be careful
Exposure
danch_996
Tanzania
Best Ever Trading Tool I have ever seen 💵😇
Positive
FX9615844052
India
in India too may persons are using its robo trading facility
Neutral
sudesh
Sri Lanka
My two positions were blown up and when I contacted the coustomer service they never responded. I could save my money suerly.
Exposure
EmranSirajy
Bangladesh
They put me on the street and put all the money in here after borrowing money
Exposure
BuraQ
Pakistan
Mtfe platform index all fake currency and hand control.. many people loss menoy in Mtfe platform .. loss menoy reason fake currency
Exposure
getremo
India
MTFE is collecting huge fund from India, Bangladesh and Africa through 3 Level Commission through its MLM program. It is taking high spread and Commission, so that no one can make profit by manual trading. All clients who have account with MTFE are forced to use their AI Trading which enables them to loot all public funds in a single trade one fine day. All traders be careful
Exposure
Mohammed6630
Jordan
i waited you about a month ago you didn’t respond to me or text back for any news …. the commission getting more and more and i cant do anything to have it …. the broker took my money … and the company stole everything i did …. if you cant help just say that …. publish it please … and lets all the investors see how the company are phony and lieing for the investors to invest in their company…. i want to speak with yours lawyer please let us take down the phony and misleading company… and stop the company of stoling any money from any one
Exposure
Amir_Alqattri
Jordan
Losing more than half of my money during my entry into the company in a month
Exposure
FX1607135367
United Arab Emirates
on 20-2-2023 many clients faced huge loss nearly close to empty wallets by using ai artificial intelligence. but some of them didn't had loss ai strategy must be same then why some of the clients are getting profit and some of them are losing nearly there entire money this is very suspicious please check weather mtfe is legit its software and everything is legit or not or someone else is doing this propaganda against mtfe please check this is becoming very suspicious now
Exposure
Kwazi
South Africa
I put lot off people but I don't get my Commition, still weiting still now what happened please help me
Exposure
vinner2016
Saudi Arabia
I've lost around 90℅ of my money with this broker because they took it from me , our leader (attached her profile and contact number)sent us a signal called DNNC as her mentor who worked inside told her alrhough was not exist in any platform only in MTFE, once we trade the signal after a minute maybe we got a servere slippage and this is not the first time we had the same problem before and they announced that they have mistaken but now they did it on purpose cause its not logical how the chart went down so quickly not like any other cryptocurrency. During that time I've searched everywhere to find a way to expose them or to contact anyone for help so i didn't have anyone to contact with cause WhatsApp we got zero response but when I heard about you guys I thought that I have a chance to get my money back from them , and we had a team on a WhatsApp group everyone lost their money in less than a minute, that's not acceptable and wrong,, so please help me get back what I've lost. Thanks. Around 950USD
Exposure
vinner2016
Saudi Arabia
I've lost around 90℅ money with this broker because they took it from me ,they had sent us a signal called DNNC which was not exist in any platform once we trade the signal after a minute maybe we got a servere slippage and this is not the first time we had the same problem before and they announced that they have mistaken but now they did it on purpose cause its not logical how the chart went down so quickly not like any other cryptocurrency. And also they had rejected my withdrawal which supposed to take only 3 working days from 16 Nov 2022 to be transferred to external wallet but i believe they delayed it intentionally to rejected later . During that time I've searched everywhere to find a way to expose them or to contact anyone for help so i didn't have anyone to contact with cause WhatsApp we got zero response but when I heard about you guys I thought that I have a chance to get my money back from them , and we had a team on a WhatsApp group everyone lost their money in less than a minute, that's not acceptable and wrong,, so please help me get back what I've lost. Thanks. 10507.96 USD
Exposure
abdmola
Libya
The robot and the so-called artificial intelligence is a huge loss and the breakdown of my capital is a very big scandal, and I ask for compensation in the capital
Exposure
Basem_Salbad
Saudi Arabia
I've lost all my money on (MTFE) because they took it from me ,they send us a signal called DNNC which not exist in any platform once they give us the signal after a minute maybe we got a slippage and this's not the first time we had the same problem before and they announced that they have mistaken but now they did it on purpose cause its not logical how the chart went down so quickly not like any other cryptocurrency, at that time I've searched everywhere to find a way to expose them or to contact anyone for help so i didn't have anyone to contact with cause WhatsApp we got zero response but when I heard about you guys I thought that I have a chance to get my money back from them , and we had a team on a WhatsApp group everyone lost their money in less than a minute, that's not acceptable and wrong,, so please help me get back what I've lost. Thanks
Exposure
Mohammed6630
Jordan
i waited for over 2 month and they said that im laundarying money or something ….. they took it without any reason I talked with brokers and said just said gou dont have any money you should just change your account and open new one … i said that whats about the people i get and tired to get them …. they said you are no longer in our service … open new accout
Exposure
Adhi4341
India
I tried to transfer 25$ from my assets to wallet, the amount has been deducted from my asset but its not credited in my wallet. No response from the customer support
Exposure
Amir_Alqattri
Jordan
The company caused serious decline and fraud by sending signals to customers to show serious decline in transactions, which led to the explosion of my account and the customer account of the fraudulent company
Exposure
salbad
Jordan
my other account I have commission more then 4800 dollar for Almost 4 money am talking to them to let me transfer it and they keep telling me they wait kyc and I have been with them since 1 year and half and they don't let me transfer my money and also they scammed all my member money so please get at least my commission from them
Exposure
salbad
Jordan
mtfe they send a signal to all my member and get all our money more then 85k dollar and my money more then 5000 dollar
Exposure
Amir_Alqattri
Jordan
Sending a signal from a company (mtfe-losing deal) for intentional loss and fraud
Exposure