Global Broker Regulation Inquiry App
WikiFX
Regulated
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/10
Questrade
Canada
|
5-10 years
|
Regulated in Canada
|
Market Maker (MM)
|
Global Business
|
Medium potential risk
http://www.questrade.com/
Website
Rating Index
Influence
Influence
AA
Influence index NO.1
Canada 9.51Surpassed 67.10% brokers
Biz Area
Search Statistics
Advertising
Social Media Index
Contact
+1 888.783.7866
http://www.questrade.com/
5700 Yonge Street Suite 1900 Toronto ON M2M 4K2
https://www.facebook.com/questrade
Licenses
Licensed Entity：Questrade, Inc.
License No. Unreleased
VPS Standard
No restriction on the broker account
Single Core
1G
40G
1M*ADSL
Open
WikiFX Risk Alerts
2025-10-29
- The current information shows that this broker does not have a trading software. Please be aware!
Basic Information
Registered Region Canada
CanadaOperating Period
5-10 years
Company Name
Questrade, Inc.
Abbreviation
Questrade
Company employee
--
Contact Number
+18887837866
Company Website
Company Address
5700 Yonge Street Suite 1900 Toronto ON M2M 4K2
Facebook
12
Marketing Strategy
Biz Area
Website
Company Summary
News
Wiki Q&A
Comment
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Sources
Language
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Data Sources 
WikiResearch
WikiResearchWebsite
Most visited countries/areas
Canada questrade.com
204.89.196.82
Server Location
CanadaICP registration
--
Most visited countries/areas
CanadaDomain Effective Date
0001-01-01
Website
WHOIS.EASYDNS.COM
Company
EASYDNS TECHNOLOGIES, INC.
Company Summary
| Questrade Review Summary | |
| Founded | 1999 |
| Registered Country/Region | Canada |
| Regulation | CIRO |
| Market Instruments | Stocks, ETFs, options, GICs, mutual funds, bonds, forex, CFDs, IPOs, international equities, precious metals |
| Demo Account | ✅ |
| Trading Platform | Questrade Trading (web), QuestMobile (iOS, Android), Questrade Edge (web/desktop/mobile), Questrade Global (forex & CFDs) |
| Minimum Deposit | $10 |
| Customer Support | Live chat |
Questrade Information
Questrade, founded in 1999, is a well-known Canadian internet broker regulated by the CIRO. It provides a diverse selection of investment products, including stocks, ETFs, options, FX, CFDs, and more, as well as numerous account kinds customized to specific financial objectives.
Pros and Cons
| Pros | Cons |
| $0 commission on stocks and ETFs | No MetaTrader (MT4/MT5) support |
| Wide range of account types (retirement, TFSA, RESP, forex/CFD, corporate) | Some products (e.g., international equities) have high minimum fees |
| Advanced and user-friendly proprietary platforms | No Islamic (swap-free) accounts offered |
Is Questrade Legit?
Yes, Questrade is legitimate. It is regulated by the Canadian Investment Regulatory Organization (CIRO) under a Market Maker (MM) license.
What Can I Trade on Questrade?
Questrade provides a wide range of investing products, including stocks, ETFs, options, GICs, mutual funds, bonds, FX, CFDs, IPOs, overseas equities, and precious metals.
| Tradable Instruments | Supported |
| Stocks | ✓ |
| ETFs | ✓ |
| Options | ✓ |
| GICs | ✓ |
| Mutual Funds | ✓ |
| Bonds | ✓ |
| Forex | ✓ |
| CFDs | ✓ |
| IPOs | ✓ |
| Equities | ✓ |
| Precious Metals | ✓ |
| Indices | ✗ |
| Cryptocurrencies | ✗ |
Account Type
Questrade provides a comprehensive range of live accounts designed to meet specific life and financial goals, such as tax-free, retirement, education, home savings, trust, corporate, margin, and forex/CFD accounts. It also offers demo accounts for practicing. However, there is no mention of Islamic (swap-free) accounts in their official publications.
| Account Type | Suitable for |
| TFSA (Tax-Free Savings Account) | Individuals wanting tax-free growth & withdrawals |
| RRSP (Registered Retirement Plan) | Retirement savers looking for tax benefits |
| RESP (Registered Education Savings) | Parents saving for childrens education |
| FHSA (First Home Savings Account) | First-time homebuyers saving for down payment |
| Spousal RRSP, Locked-In RRSP, LIRA, etc. | Couples and retirees managing long-term funds |
| Trust Accounts (Formal/Informal) | Families or entities managing funds under trust |
| Individual & Corporate Forex/CFDs | Active forex and CFD traders, individuals or businesses |
| Margin & Cash Accounts (Individual, Joint, Corporate) | Traders and investors using leverage or cash trading |
Questrade Fees
Questrade's overall fees are lower than many industry competitors, particularly for stock and ETF trading, which includes no commissions. Certain products, such as options, mutual funds, bonds, international equities, and precious metals, have specified fees or minimums.
| Trading Product | Fee |
| Stocks | $0 |
| ETFs | |
| Options | $0 + ¢99 per contract |
| Forex (FX) | Spread from 0.08 pips |
| CFDs | |
| Mutual Funds | $9.95 per trade; deferred sales charge if withdrawn early |
| Bonds | Minimum $5,000 purchase |
| GICs | Minimum $5,000 purchase; fees if withdrawn early |
| International Equities | Minimum $195 + exchange/stamp fees; ~1% of trade value |
| IPOs / New Issues | Minimum $5,000 purchase; free to buy |
| Precious Metals | $19.95 USD per trade |
Non-Trading Fees
| Non-Trading Fees | Amount |
| Deposit Fee | 0 |
| Withdrawal Fee | 0 |
| Inactivity Fee | 0 |
Trading Platform
| Trading Platform | Supported | Available Devices |
| Questrade Trading | ✔ | Web |
| QuestMobile | ✔ | iOS, Android |
| Questrade Edge | ✔ | iOS, Android, Windows, macOS, Web |
| Questrade Global | ✔ | Web |
| MetaTrader (MT4/MT5) | ❌ | — |
Deposit and Withdrawal
Questrade does not impose any deposit or withdrawal fees. When making an Instant amount via Visa Debit or Interac, the minimum amount is $10 (CAD).
Deposit Options
| Deposit Method | Minimum Deposit | Deposit Fees | Deposit Time |
| Visa Debit (Instant) | $10 CAD | 0 | Instant (up to daily limit, e.g., $10,000) |
| Interac e-Transfer | Instant (within banks transfer time) | ||
| Bank Transfer (Bill Pay) | $50 CAD | 1–2 business days | |
| EFT (Electronic Funds Transfer) |
Withdrawal Options
| Withdrawal Method | Withdrawal Fees | Withdrawal Time |
| EFT | 0 | Up to 5 business days |
| Wire Transfer | Varies by bank | |
| Request Withdrawal (online) | Depends on withdrawal method |
Keywords
- 5-10 years
- Regulated in Canada
- Market Maker (MM)
- Global Business
- Medium potential risk
News
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Wiki Q&A
Ibgentle 
1-2 years
Which deposit and withdrawal options are available at Questrade, such as credit cards, PayPal, Skrill, or cryptocurrencies?
Having opened and managed multiple accounts with Questrade over the years, I’ve learned that their deposit and withdrawal process is quite streamlined, though not as varied as some global forex brokers. For funding, Questrade currently supports Visa Debit, Interac e-Transfer, bank transfer (bill payment), and electronic funds transfer (EFT). Deposits via Visa Debit and Interac are often instant—something I’ve found incredibly convenient when I needed to transfer funds quickly, provided the daily bank limits allow. Bank transfers and EFTs tend to take about 1–2 business days based on my experience.
When it comes to withdrawals, Questrade allows you to withdraw via electronic funds transfer, and there are no withdrawal fees on their part. They process withdrawal requests directly to your bank, which means the speed depends partly on your banking institution but, in most cases, is completed within five business days. In my own practice, I’ve found this system to be reliable if not the fastest in the industry.
However, Questrade does not support credit card funding, nor do they accept PayPal, Skrill, or any form of cryptocurrency. For traders used to those rapid or alternative payment systems, this is an important limitation to keep in mind. The focus here seems to be on secure, regulated banking channels, which aligns with Canadian regulatory expectations but sacrifices some flexibility that offshore brokers might offer. For me, this trade-off increases the trust factor but can be less convenient for those seeking instantaneous or more varied funding options.
Broker Issues
Deposit
Withdrawal
07-19
United States
Yousef47
1-2 years
Can you use Expert Advisors (EAs) for automated trading on Questrade's platforms?
Based on my direct experience and careful evaluation, Questrade does not currently allow the use of Expert Advisors (EAs) or any other form of automated trading via popular platforms like MetaTrader (MT4/MT5), as these are not supported. The available trading platforms—such as Questrade Trading, QuestMobile, Questrade Edge, and Questrade Global—are proprietary and do not provide compatibility with third-party automated trading software. For me, as someone who occasionally relies on EAs for backtesting and automating specific strategies, this is a considerable limitation. Questrade’s focus seems to be on manual trading and longer-term investing across a broad range of instruments, which may appeal to those who prioritize security and regulatory oversight, given their CIRO regulation in Canada.
However, for forex traders or those who rely heavily on EAs to execute complex or high-frequency strategies, this restriction can impact flexibility and efficiency. My attempts to automate trades or implement algorithmic systems were hindered by this limitation, which influenced my overall assessment of their suitability for active, algorithmic trading styles. Therefore, while Questrade may serve manual traders and investors well, those seeking robust EA support should be aware of this gap and consider it carefully against their trading needs.
Broker Issues
Account
Instruments
Leverage
Platform
07-18
United States
Thanh Thao
1-2 years
Does Questrade offer fixed or variable spreads, and how do these spreads typically behave when there is significant market volatility due to news events?
As someone actively trading forex with a personal focus on costs and order execution, I pay close attention to the type and behavior of spreads offered by a broker. Questrade operates as a market maker, and it provides variable (floating) spreads rather than fixed spreads for its forex products. Typically, their spreads begin from 0.08 pips, which can be competitive in normal market conditions. However, I’ve found that with any broker using variable spreads—including Questrade—the cost of trading can change rapidly during volatile periods.
When significant news events occur, spreads at Questrade can widen noticeably. This is common across the industry, as market makers and liquidity providers widen spreads to manage increased risk and reduced liquidity. From my experience and observation, during calm periods, Questrade’s spreads are usually stable and generally align with other reputable brokers. Yet, during major data releases or surprise geopolitical developments, I've noticed more frequent requotes, wider spreads, and sometimes even platform slowdowns, as reflected in some user feedback.
For me, this means risk management during volatile sessions requires careful planning, as wider spreads increase trading costs and can interfere with stop-loss and take-profit executions. In short, Questrade does not provide fixed spreads, and traders should expect variable spreads that can expand when volatility spikes—especially around news. Being mindful of this behavior allows me to better plan my trades and avoid unwelcome surprises during turbulent markets.
Broker Issues
Fees and Spreads
07-18
United States
ryad22
1-2 years
Is there a free demo account available on Questrade, and if so, are there any restrictions such as a time limit or expiry?
From my own experience exploring Questrade as a forex and multi-asset platform, I can confirm that Questrade provides a free demo account option. This has been especially valuable to me for familiarizing myself with their proprietary trading environments, such as Questrade Global and Questrade Edge, before risking any capital. The demo account closely resembles the live trading experience in terms of order execution and market data, letting me test out strategies and the platform’s features.
However, I have noticed there is limited publicly available detail about the exact restrictions or time limits imposed on these demo accounts. While most comparable brokers often limit demo access to a period—such as 30 or 90 days—Questrade’s terms aren’t specified upfront. Based on my observations and user feedback, I was able to access demo functionality without upfront fees or deposit requirements, but I recommend preparing for the possibility of expiry or account closure if inactive for an extended period, which is fairly standard in this industry.
For me, the benefit here is clear: demo access supports risk management and platform proficiency without initial financial commitment. Still, because policies can be updated, I always suggest that traders clarify current demo account limitations directly with Questrade’s customer service to prevent unexpected disruptions. This is a conservative, trust-building approach I take with any broker, and one I advise to any trader, experienced or learning.
Broker Issues
Instruments
Leverage
Platform
Account
07-12
United States
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Mayaz Ahmad
Bangladesh
A client has complained that he had to lose a lot of money due to the lousy and incompetent behaviour of this broker. He also complained about the poor customer service of this broker and advised others not to invest in this broker. Many other clients also complained about this broker.
Exposure
2021-07-17
Nicolas Navarro
Argentina
Most users agree that their web version is suitable for portfolio management. It also offers commission-free trading in stocks and ETFs.
Positive
06-12
smiler296
Hong Kong
A few weeks ago, after trying a demo account for a month, I opened a mini live account. Compared to other brokers, QuestradeFX requires a large amount of documents to open an account. I don't like their web-based Java trading platform, it's too slow to start. It also doesn't support hedging and doesn't display swap rates, which is annoying for carry trades. The charts and customer service are acceptable. I chose QuestradeFX because I can easily transfer funds from my stock trading accounts, which are also with Questrade. Once I gain more experience, if the aforementioned issues are not resolved and no automated system (such as Metatrader) is added, I will consider switching to another platform.
Neutral
2024-07-31
smiler296
Hong Kong
A few years ago, I traded through this company and closed my account easily and smoothly. Trading in the autumn season was difficult, and I felt that continuing forex trading was not worthwhile, so I closed it. The staff was good, but the waiting time was sometimes long. Now I use the Interactive Broker platform, which is faster and more reliable.
Positive
2024-07-31
smiler296
Hong Kong
I have a TFSA account at Questrade, where I deposit money every year but don't make any trades. As long as I remember that market orders are charged double the price of limit orders, it's not a problem. I was originally considering opening a regular trading account, but the comments here have changed my mind. I hope Questrade pays attention to these comments and improves their service.
Neutral
2024-07-31
smiler296
Hong Kong
In the past two years of trading with Questrade FX, it is not top-notch but also not encountered fraud. Insufficient under pressure, there are occasional re-quotes, occasional disconnections, and slow customer service, but it is still acceptable for small forex traders. Previous posts mostly complained about stock trading issues, and this forum seems to focus on forex broker evaluations. It is worth noting that profits can be withdrawn by mailing a check and there are no transaction fees, which is commendable.
Positive
2024-07-31
smiler296
Hong Kong
Trading on the Questrade platform for 3 months, I feel stable, with no tricks in the orders. They are executed as requested regardless of when the order is placed or the impact of news. However, the basic charting functionality needs improvement. The customer service is reliable. In conclusion, as a good platform for learning trading fundamentals, I wish you all happy trading and good luck.
Positive
2024-07-29
smiler296
Hong Kong
I am quite satisfied with Questrade. It took about one to two weeks to open an account in August 2008, and it took roughly the same amount of time to transfer funds from my TD US dollar account to Questrade. After logging in, Questrade displays the balances of my Canadian dollars and US dollars. There are two login steps, one for trading and another to access the trading details from the Montreal-based trading processor, Penson. Their online chat customer service responds promptly and can quickly and effectively answer any questions, no matter how simple. Compared to the high fees charged by banks, their trading fees are more reasonable: $4.95 CAD for stocks and $11.95 USD for US stock options.
Positive
2024-07-29
丰收果
New Zealand
This Questrade contacted me very actively and I haven’t figured out now… I wonder if there is anybody who know what this company do, and how it performs, for I do have a plan to make some investments…
Neutral
2023-02-16
素素9728
Hong Kong
It is very important to do the Internet with the right team and the right candidates for the project! Knowing Catalan Securities, although the income is not so high, it is safe, legal and stable. Sometimes the system update is a bit stuck. I believe Catalan will get better and better. Thanks 😊
Positive
2022-11-25
刘海涛
Hong Kong
Follow a reliable team and earn money every day. By next May, you will be able to achieve financial freedom in life😇😇
Positive
2022-11-23
大炮5113
Hong Kong
Thank you Catalina for the platform that is so powerful, my team and I have made money 🥰🥰
Positive
2022-11-19