Global Broker Regulation Inquiry App
WikiFX

Score

0 1 2 3 4 5 6 7 8 9
.
0 1 2 3 4 5 6 7 8 9
0 1 2 3 4 5 6 7 8 9
/10
The WikiFX Score of this broker is reduced because of too many complaints!

XTB

United Kingdom United Kingdom | 10-15 years |
Listed Regulated in Cyprus | Market Maker (MM) | MT4 Full License | Global Business | High potential risk

https://www.xtb.com/en

Website

Rating Index

MT4/5 Identification

MT4/5

Full License

XTB-MT4 Demo

Germany
Germany
MT4
10

Influence

AAA

Influence index NO.1

Poland Poland 9.71
The WikiFX Score of this broker is reduced because of too many complaints!

MT4/5 Identification

MT4/5 Identification

Full License

10
Server Name
XTB-MT4 Demo MT4
Server Location Germany Germany

Influence

Influence

AAA

Influence index NO.1

Poland Poland 9.71
Surpassed 71.00% brokers
Biz Area Search Statistics Advertising Social Media Index

Contact

+44 2036953086
sales@xtb.uk
https://www.xtb.com/en
Level 9, One Canada Square, Canary Wharf, E14 5AA, London, United Kingdom
VPS Standard
No restriction on the broker account
CPU

Single Core

RAM

1G

SSD

40G

ADSL

1M*ADSL

Open
WikiFX Risk Alerts
  • WikiFX has received a total of 21 user complaints against this broker, please be aware of the risks and do not be scammed!
2

Basic Information

Registered Region
United Kingdom United Kingdom
Operating Period
10-15 years
Company Name
XTB Limited
Abbreviation
XTB
Company employee
--
Customer Service Email Address
uksales@xtb.com
Contact Number
+442036953086
Company Website
Company Address
Level 9, One Canada Square, Canary Wharf, E14 5AA, London, United Kingdom
jgja1987

jgja1987

Unverified

Ecuador

I requested a withdrawal of $200, but only $140 arrived in my account. They are withholding funds and are complete scammers.

Exposure

FX2490625354

FX2490625354

Unverified

India

Unable to withdrawals my money 😭

Exposure

Abdullah

Abdullah

Unverified

Saudi Arabia

I submitted a withdrawal request and I did not receive the withdrawal for more than a month, in addition to the agent for my account does not respond, and the support service available 24 hours does not respond either. I waited for more than a month and I did not receive the withdrawal. I did not receive the withdrawal, they say that the bank rejected the transfer, and the bank recovered the transfer. I told them that if the bank recovers the transfer, they will return the amount to you in less than a week, and therefore you must add the amount to my private trading account. Then the agent for my account told me half a month ago that the bank recovered the transfer and the XTB company will refund the amount to my private trading account in less than 10 days. Now it has been almost thirty days and they have not added my amount. In addition, the agent for my account does not respond and their support service is available 24 hours and they also do not respond

Exposure

chefs7026

chefs7026

Authenticated
Unverified

Burkina Faso

I've just started trading and XTB has helped me a lot 🎯 Easy to understand application, clear tools, and I feel safe ✨ Very good for stress-free learning! 💹

Positive

Positive

How Lare

How Lare

Unverified

Nigeria

I’ve been using XTB for a while now, and overall, it’s been a solid experience. The platform (xStation) is clean, easy to navigate, and feels a lot smoother than many brokers I’ve tried before. I also like that they offer a wide range of markets, so I can trade forex, indices, commodities, and even some stocks without needing multiple accounts. That said, XTB definitely isn’t perfect. A lot of what they offer is CFD-based, so it’s more suited for short-term or active trading rather than long-term investing. They also don’t support MetaTrader, which might be a dealbreaker for people who rely on advanced tools or automated strategies. I’ve had mostly smooth withdrawals, but there are times when spreads get a bit wider during volatile periods. Overall, I’d say XTB is a good, reliable option if you want a simple, user-friendly platform and you’re focused on active trading. But if you’re looking to hold assets long-term or you need MT4/MT5 support, you might find it limiting.

Neutral

Neutral

chefs7026

chefs7026

Authenticated
Unverified

Burkina Faso

XTB is a broker regulated by CYSEC and the FCA, which provides real security for client funds. I also appreciate its longevity and transparency regarding licenses. Platforms like MT4/MT5 work very well, and the spreads are reasonable. Quick account opening and helpful support. For me, it's a reliable broker for trading in Europe. A good experience so far.

Positive

Positive

Hustler001

Hustler001

Unverified

Nigeria

I am investing with XTB since 2019 and I am totally happy! Widely supported by local staff. Their app is brilliant! And of course you can see how beautiful and nice their trading chart is and am so much in love with the broker 😻

Positive

Positive

نورة_محمد

نورة_محمد

Unverified

United States

Beautiful charts, very good spreads, quick withdrawals fantastic 😍

Positive

Positive

يوسف_السالم

يوسف_السالم

Unverified

United States

Very sweet and amazing app, when ever I deposit it drops in a speedy and flashy way so as withdrawals 💪🤍

Positive

Positive

عمربن يوسف

عمربن يوسف

Unverified

United States

you have no issues when it comes to withdrawal 😉 their payout is one among the best for sure 😊

Positive

Positive

خالد بنعبد الله

خالد بنعبد الله

Unverified

United Kingdom

very interesting broker when it comes to trading, deposit, and withdrawals. so cool

Positive

Positive

راشد السامر

راشد السامر

Unverified

United States

Really happy with xtb. I got a free share when I joined and the app is easy to use. There are a lot of educational content s that help you learn investing. Great experience overall.

Positive

Positive

نبيل

نبيل

Unverified

United States

XTB They had a great welcome offer and overall very happy with the app and service.

Positive

Positive

مصطفى رعد

مصطفى رعد

Unverified

United Kingdom

Good clean interface on the app, plenty of opportunities to buy a range of stocks and commodities and a very generous free share offer. Overall very pleased with the platform.

Positive

Positive

FX1622014058

FX1622014058

Unverified

Colombia

From 07/31/2025 until today 08/19/2025, my money has not arrived. I contacted my bank, and there is no transfer recorded. Customer service is no longer responding to me today. I fear my money is lost.

Exposure

FX3957290261

FX3957290261

Unverified

India

Totally Transparency. It's too good

Positive

Positive

FX6459449682

FX6459449682

Unverified

Iraq

I traded with the company and made profits, but the interest rate is very high and they only deduct the interest when I send the amount. I cannot withdraw my amount because they control it.

Exposure

adrian17

adrian17

Unverified

Bolivia

I withdrew my money yesterday and until now I haven't received anything in my Skrill account. I try to contact them but they only send me pre-programmed messages and tell me that it will take time from the bank. But I withdrew from my Skrill account and I try to communicate with my advisor but she doesn't respond to my questions.

Exposure

Mayerr

Mayerr

Unverified

United States

Trading hours are convenient, but the spread widens during low liquidity periods. Need to plan my trades accordingly.

Neutral

Neutral

Wen wen

Wen wen

Unverified

Taiwan

I deposited a principal of 10,000 yuan, and the other party helped me trade and made a profit of 235,200. However, customer service called me and said that I could not receive the money if I did not sign up for the event. I had to raise a principal of 60,000 yuan before 3 p.m. to continue trading, otherwise I would never be able to withdraw my money. ^_^

Exposure

43
Listing Information
Related Software
Marketing Strategy
Biz Area
Website
Genealogy
Relevant Enterprises
Employees
Company Summary
Disclosure
News
Wiki Q&A
Comment
Listing Information
MT4/5
Full License MT4
Full License MT4
3
MT4 Servers
0
MT5 Servers
177.33
velocityIcon
Average execution speed/ms

Formal full license MT4/5 traders will have sound system services and follow-up technical support. Generally, their business and technology are relatively mature and their risk control capabilities are strong

Meta Trader 4
Meta Trader 4
Perfect

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Sources
Language
Mkt. Analysis
Creatives

Website

Most visited countries/areas
Poland Poland
  • United States xtbofficial.com
    18.173.121.84
  • Poland xtbvietnam.com
    195.182.34.161
  • Poland xtb.com
    176.119.34.199

Genealogy

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Relevant Enterprises

XTB S.A., organizačná zložka(Slovakia)
Slovakia
XTB S.A., organizačná zložka(Slovakia)
Active
Slovakia
Registration No.
36859699
Established
XTB LIMITED(Cyprus)
Cyprus
XTB LIMITED(Cyprus)
Active
Cyprus
Registration No.
HE296794
Established
XTB LTD(United Kingdom)
United Kingdom
XTB LTD(United Kingdom)
Deregistered
United Kingdom
Registration No.
08228453
Established
Employees

Company Summary

Quick XTB Review Summary
Founded in 1995
Registered inUK
Regulated byCySEC, FCA
Trading Instruments6,898, stocks, ETFs, forex, indices, commodities
Demo Account
Min Deposit£0
LeverageUp to 1:500
EUR/USD SpreadFloating around 1.0 pips
Trading PlatformMobile, Desktop, Tablet
Payment MethodxStation5 (Mobile, Desktop, Tablet)
Deposit Fee
Withdrawal FeeFree for withdrawal above 50 USD/EUR/GBP
5 USD/EUR/GBP for withdrawal below 50 USD/EUR/GBP
Inactivity FeeA monthly fee of 10 GBP will be charged if no purchase or sale transaction within 365 days
Customer Support24/5 live chat
Tel: +44 2036953086
Email: uksales@xtb.com

XTB Information

XTB is a UK registered online forex and CFD broker that is regulated by the FCA and CYSEC. The company offers trading in 6,898 financial instruments including stocks, ETFs, forex, indices, and commodities with leverage up to 1:500, spread from 0.5 pips and zero commissions for CFD trading via Mobile, Desktop, and Tablet platforms.

XTBs homepage

Pros and Cons of XTB

Pros:

  • Regulated by CySEC and FCA
  • Commission-free trading
  • No minimum deposit requirement
  • Rich educational resources including educational articles, market analysis, aneBooks

Cons:

  • Only offers a standard account type
  • Withdrawal below 50 USD/EUR/GBP will be charged a fee of 5 USD/EUR/GBP
  • A monthly fee of 10 GBP will be charged if no purchase or sale transaction within 365 days
  • Customer support is not available 24/7

Is XTB Legit?

Yes. XTB is currently regulated by Cyprus Securities and Exchange Commission (CySEC) and Financial Conduct Authority (FCA).

Regulated CountryRegulatorRegulated EntityLicense TypeLicense No.
Cyprus
CySECXTB LtdMarket Making (MM)169/12
UK
FCAXTB LimitedStraight Through Processing (STP)522157
Regulated by CySEC
Regulated by FCA

Market Instruments

XTB offer 6,898 tradable instruments, including stocks, ETFs, forex, indices, and commodities. This presents a great opportunity for traders to diversify their portfolio and access multiple markets all within one platform.

Asset ClassSupported
CFDs
Stocks
ETFs
Forex
Indices
Commodities
Cryprocurrencies
Bonds
Options

Account Type

XTB only offers a single standard account type, and no minimum deposit requirement.

There are no fees for account opening and maintenance, while 0.5% for currency conversion.

Leverage

XTB offers a maximum leverage of up to 1:500. However, traders need to be aware that high leverage also carries a higher risk of substantial losses, and should only be used by experienced traders who have a good understanding of risk management strategies.

Spreads and Commissions

XTB offers spread from 0.5 pips. Specifically, spread on the EUR/USD pair is floating around 1.0 pips.

As for commissions, there is no commission for trading CFDs, while there may be a commission charged for stocks and ETFs investing. You can find detailed info in the table below:

Commission for trading CFDs
Stocks and ETFs investing commissionFor monthly turnover equivalent up to 100, 000 EUR
After that0.2%, min 10 GBP

Trading Platform

XTB only offers its proprietary platform, available on Mobile, Desktop, and Tablet devices. It does not support any third-party trading platforms, such as the industry-leading MT4 and MT5, which could be a disadvantage for some traders.

Trading PlatformSupported Available Devices Suitable for
Proprietary platformMobile, Desktop, Tablet/
MT4/Beginners
MT5/Experienced traders

Deposit and Withdrawal

XTB accepts payments via MasterCard, Maestro, Visa, Bank transfer.

The accepted currencies are USD, EUR, and GBP.

It does not charge any fees for deposits and process them quickly.

Withdrawal above 50 USD/EUR/GBP is free of charge, while withdrawal below 50 USD/EUR/GBP will be charged a fee of 5 USD/EUR/GBP.

As for the withdrawal processing time, withdrawal before 1 PM can be processed on the same business day, while withdrawal after 1 PM will be processed on the next business day.

Deposits 1
Deposits 2
Withdrawals

Conclusion

Overall, XTB is a well-regulated and reputable forex broker with many years of experience in the industry. The company offers a wide range of tradable assets, competitive spreads, and user-friendly trading platforms with advanced features. The educational resources provided by XTB are also a valuable asset for both novice and experienced traders.

However, the limited account options and high withdrawal fees for small amounts may be a disadvantage for some traders.

Overall, XTB is a solid choice for traders looking for a regulated and reliable forex broker.

Keywords

  • 10-15 years
  • Regulated in Cyprus
  • Regulated in United Kingdom
  • Regulated in Indonesia
  • Market Maker (MM)
  • Straight Through Processing (STP)
  • Retail Forex License
  • MT4 Full License
  • Self-developed
  • Global Business
  • High potential risk

News

XTB Hack 2025: Major Security Breach Exposes Client Accounts

News XTB Hack 2025: Major Security Breach Exposes Client Accounts

XTB suffers a major hack in 2025, with hackers draining client accounts and sparking urgent security upgrades. Learn how the breach unfolded and what’s next.

XTB Hack 2025: Major Security Breach Exposes Client Accounts

News XTB Hack 2025: Major Security Breach Exposes Client Accounts

XTB suffers a major hack in 2025, with hackers draining client accounts and sparking urgent security upgrades. Learn how the breach unfolded and what’s next.

XTB Launches Tax-Advantaged Retirement Accounts in Poland

News XTB Launches Tax-Advantaged Retirement Accounts in Poland

XTB introduces IKZE accounts in Poland, offering significant tax advantages for retirement planning. Learn how this mobile-first brokerage XTB is expanding Polish investment accounts.

XTB Offers Free GM Stock to New MENA Investors

News XTB Offers Free GM Stock to New MENA Investors

XTB launches a promotion giving new MENA investors a free General Motors share. Sign up, fund your account, and start investing with no minimum deposit by Dec 2025.

Beware of XTB  Clone

Exposure Beware of XTB  Clone

ALL INVESTORS AND TRADERS PAY ATTENTION! The Financial Conduct Authority (FCA) issued a warning, stating that a clone of the XTB broker is operating in the market and using authentic details of registered organizations, such as email addresses, phone numbers, postal addresses, and firm reference numbers.

Complaints + fake address. Can we really give credit to XTB?

Exposure Complaints + fake address. Can we really give credit to XTB?

XTB is an online forex broker offering a series of financial instruments to its clients across the globe. However, because of recent complaints and a fake address, we want to remind you of the risk when investing in XTB.

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consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
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