Global Broker Regulation Inquiry App
WikiFX
Broker
Rankings
Regulators
Ahmed Harb
Within 1 year

Have you noticed any drawbacks related to GPB FS's customer service or the reliability of their platform?

Broker Issues
GPB FS
Regulation
07-19
United States
WikiFX
Reply

Reflecting on my experience and careful assessment of GPB FS, I have some reservations, particularly regarding the broker’s transparency and the reliability of client support. While GPB FS is regulated by CySEC and has been operating for over 15 years—a factor that initially appeared reassuring for me—I have noticed some concerning gaps. Most notably, there is a scarcity of detailed information on trading conditions, such as specifics about leverage, spreads, minimum deposits, or their trading platform. This lack of transparency makes it difficult to fully assess the actual client experience or make informed decisions before opening an account. In terms of customer service, GPB FS does offer multiple channels—phone, email, and a physical office address in Cyprus—but there are not enough independent accounts that describe the responsiveness or helpfulness of these support channels. This absence of clear feedback is something I approach with caution. I also found an alarming user report involving withdrawal difficulties, which described a substantial account balance being locked and additional, unexpected margin requirements. While individual complaints should always be weighed carefully, the seriousness and nature of this case reinforce my belief that risk management and reliable client support should be thoroughly vetted before committing significant capital. Overall, given the limited transparency and at least one serious reported withdrawal issue, I remain very cautious about relying on GPB FS’s customer service or trusting entirely in the reliability of their platform without much more robust, firsthand evidence of fair and timely support. For me, prudence is critical when considering brokers that do not provide sufficient operational clarity.

Select Country/Region
  • Hong Kong

  • Taiwan

    tw.wikifx.com

  • United States

    us.wikifx.com

  • South Korea

    kr.wikifx.com

  • United Kingdom

    uk.wikifx.com

  • Japan

    jp.wikifx.com

  • Indonesia

    id.wikifx.com

  • Vietnam

    vn.wikifx.com

  • Australia

    au.wikifx.com

  • Singapore

    sg.wikifx.com

  • Thailand

    th.wikifx.com

  • Cyprus

    cy.wikifx.com

  • Germany

    de.wikifx.com

  • Russia

    ru.wikifx.com

  • Philippines

    ph.wikifx.com

  • New Zealand

    nz.wikifx.com

  • Ukraine

    ua.wikifx.com

  • India

    in.wikifx.com

  • France

    fr.wikifx.com

  • Spain

    es.wikifx.com

  • Portugal

    pt.wikifx.com

  • Malaysia

    my.wikifx.com

  • Nigeria

    ng.wikifx.com

  • Cambodia

    kh.wikifx.com

  • Italy

    it.wikifx.com

  • South Africa

    za.wikifx.com

  • Turkey

    tr.wikifx.com

  • Netherlands

    nl.wikifx.com

  • United Arab Emirates

    ae.wikifx.com

  • Colombia

    co.wikifx.com

  • Argentina

    ar.wikifx.com

  • Belarus

    by.wikifx.com

  • Ecuador

    ec.wikifx.com

  • Egypt

    eg.wikifx.com

  • Kazakhstan

    kz.wikifx.com

  • Morocco

    ma.wikifx.com

  • Mexico

    mx.wikifx.com

  • Peru

    pe.wikifx.com

  • Pakistan

    pk.wikifx.com

  • Tunisia

    tn.wikifx.com

  • Venezuela

    ve.wikifx.com

United States
※ The content of this website abides with local laws and regulations.
You are visiting the WikiFX website. WikiFX Internet and its mobile products are an enterprise information searching tool for global users. When using WikiFX products, users should consciously abide by the relevant laws and regulations of the country and region where they are located.
consumer hotline:006531290538
Official Email:support@wikifx.com;
Mobile Phone Number:234 706 777 7762;61 449895363
Telegram:+60 103342306
Whatsapp:+852-6613 1970;
License or other information error corrections, please send the information to:qawikifx@gmail.com
Cooperation:fxeyevip@gmail.com