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Having spent considerable time trading with INVAST, I have formed some clear impressions regarding both their customer service and the reliability of their trading platform. In terms of platform stability, I found their proprietary Click 365 platform to be generally dependable, with smooth order execution and minimal technical disruptions during volatile market periods. However, compared to brokers offering MT4 or MT5, I did notice that data updates could lag slightly, sometimes making it less suitable for those who rely on rapid tick data or complex order types. This isn’t a critical flaw for my style of trading, but it’s worth noting for anyone who trades on very short timeframes. When it comes to customer service, availability in Japanese is strong, and the responses I received via email and phone were patient and professional. Still, because their primary support is Japan-based, I occasionally faced language barriers and time zone challenges, which slowed down resolution for more nuanced queries. For me, this hasn’t been a dealbreaker, but it could be a source of frustration for non-Japanese speakers or traders who expect around-the-clock, multilingual support. Overall, INVAST’s regulation under the Japanese FSA does instill confidence, but limited product range and potential communication delays should be weighed carefully. For traders seeking a highly diverse instrument selection or advanced international support, these drawbacks are worth considering in line with one’s individual needs and risk tolerance.