Abstract：People have complained or accused FIBO Group of manipulation, poor customer support, and lack of standards. Customers say there is no live support and that the customer support provided is not helpful. Are these allegations true or false? To find out, check out this article: “FIBO Group Ltd Review 2025. Before investing, findout: Is FIBO Group Legit or Not?”
People have complained or accused FIBO Group of manipulation, poor customer support, and lack of standards. Customers say there is no live support and that the customer support provided is not helpful. Are these allegations true or false? To find out, check out this article: “FIBO Group Ltd Review 2025. Before investing, findout: Is FIBO Group Legit or Not?”
Is FIBO Group, Ltd. Legit?
According to the broker, FIBO Group, Ltd. (registered at 2nd Floor, O'Neal Marketing Associates Building, Wickham`s Cay II, P.O. Box 3174, Road Town, Tortola VG1110, British Virgin Islands) is regulated by the Financial Services Commission (FSC) BVI, license registration number: SIBA/L/13/1063.
FIBO Group Trading Platforms
FIBOGroup.com provides several trading platforms, including MetaTrader 4, MetaTrader 5, cTrader, and the FIBO Forex Drive Mobile App. MetaTrader 4 is one of the most widely used CFD and Forex trading platforms globally. The MT4 terminal, complete with pre-configured settings for both Windows and macOS, is available for download via the links provided.
The FIBO Forex Drive mobile app allows you to access your Personal Account anytime and anywhere. With it, you can monitor market prices and financial events, learn trading basics, manage your deposits, and withdraw profits—all from your smartphone.
Withdrawal-Deposit methods of FIBO Group
FIBO Group offers Neteller, Skrill, VLOET, TCPay, and BitPay as deposit and withdrawal methods. For bank transfer deposits over 1,000 USD, broker compensate up to 30 USD in bank fees. For cryptocurrency deposits, blockchain network transaction fees are not covered by the company.
That is how you can contact FIBO Group
FIBO Group.com offers following Methods to contact-
Head office- San José
Address- 0108, Costa Rica, San José, Central Mata Redonda, Avenida 12, Calle 90
Office Hours: Monday-Friday: 10:00 AM — 07:00 PM Local Time
Non-working days: Saturday and Sunday
E-MAIL: service@fibogroup.com
FIBO Group Trustpilot Reviews
When we searched the internet for FiboGroup.com, we found several negative reviews . Here we have collected the major Trustpilot reviews for you. Have a look at them and stay aware.
1. FIBO Group Worst Customer Support
A user recently shared a Trustpilot review describing what he considers the worst customer-support experience he has ever had. According to him, representative from Fibo Group Ltd. called him 5–6 times, pressuring him to open an account with the broker. He eventually opened an account due to the constant pressure. Afterward, he was repeatedly asked to deposit funds. When he expressed his disinterest, he claims the representative threatened him with additional charges. The screenshot he provided shows the full details of this incident.
2. “Nothing Good About FiboGroup.com” – Customer Alleges Poor Service
Another user stated that FIBO Group is “one of the bad brokers” among many questionable platforms. He alleges the broker is not high-quality and lacks proper customer response, live support, and essential services. He recalls requesting a mobile-number change, but despite explaining the issue, the support team repeatedly sent him the same non-functional link. According to him, this reflects a genuine customer complaint that should not be ignored.
3. Platform Manipulation Alleged – User Claims His Order Was Unfairly Liquidated
A third Trustpilot reviewer reported that his position was liquidated maliciously by FIBO before the U.S. stock market opened. He states that he opened the position on Tuesday evening during the U.S. trading session, and FIBO Group did not update the margin until after the market closed. Instead, they allegedly deleted his order during non-trading hours the following afternoon. He believes this was done intentionally and resulted in significant financial losses.
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