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Resolved
Using bonuses to deceive, profits are not withdrawn.
Object
RockGlobal
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$714(USD)
Time
35day17hour

Mediation Progress
Hong Kong2025-12-26
Resolved
FX1997758408
Australia2025-11-26
Reply
RockGlobal
Dear Client,
Hello! We have received your feedback and request. After verification with the relevant department, your trading account opened with RockGlobal was placed on the risk management list due to involvement in disputed operations. Subsequently, we engaged in multiple communications with you and reached an agreement on "completing fund withdrawals after terminating the client service agreement." Based on this understanding, we sent you the relevant letter and agreement, which you have signed and returned. You also confirmed that you have no objections to this resolution and will not file further complaints regarding this matter. Your withdrawal request has now been completed. Therefore, we believe you have a thorough understanding of the entire handling process and outcome. We sincerely appreciate your choice of RockGlobal as your trading platform and have always maintained cooperation with you in good faith. However, any violation of rules may impact the legitimate rights and interests of the platform and other users. We are committed to maintaining a fair and transparent trading environment and look forward to working with you to uphold a positive trading Order. Thank you once again! RockGlobal
Reply
Hong Kong2025-11-21
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-11-21
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-11-20
Start Mediation
FX1997758408


This trading platform is absolutely terrible. I deposited funds and traded for three days, earning over 700 in profit using a quantitative EA. They claimed it was a violation of rules and only returned my principal while deducting the profits. Fine, I can accept the deduction and just stop using this platform. But when I asked them to return my principal, they refused unless I signed a voluntary agreement to forfeit the profits and admit to violating their rules. They force you to sign this agreement to absolve themselves of all responsibility before releasing your principal. I hope regulatory authorities penalize such shady platforms and expose them widely to prevent more traders from being scammed.



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Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
