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Resolved
Using bonuses to deceive, profits are not withdrawn.
Object
RockGlobalRockGlobal
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$714(USD)

Time

35day17hour

Mediation Progress
Resolved
FX1997758408
Reply
RockGlobal
Dear Client, Hello! We have received your feedback and request. After verification with the relevant department, your trading account opened with RockGlobal was placed on the risk management list due to involvement in disputed operations. Subsequently, we engaged in multiple communications with you and reached an agreement on "completing fund withdrawals after terminating the client service agreement." Based on this understanding, we sent you the relevant letter and agreement, which you have signed and returned. You also confirmed that you have no objections to this resolution and will not file further complaints regarding this matter. Your withdrawal request has now been completed. Therefore, we believe you have a thorough understanding of the entire handling process and outcome. We sincerely appreciate your choice of RockGlobal as your trading platform and have always maintained cooperation with you in good faith. However, any violation of rules may impact the legitimate rights and interests of the platform and other users. We are committed to maintaining a fair and transparent trading environment and look forward to working with you to uphold a positive trading Order. Thank you once again! RockGlobal

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FX1997758408
This trading platform is absolutely terrible. I deposited funds and traded for three days, earning over 700 in profit using a quantitative EA. They claimed it was a violation of rules and only returned my principal while deducting the profits. Fine, I can accept the deduction and just stop using this platform. But when I asked them to return my principal, they refused unless I signed a voluntary agreement to forfeit the profits and admit to violating their rules. They force you to sign this agreement to absolve themselves of all responsibility before releasing your principal. I hope regulatory authorities penalize such shady platforms and expose them widely to prevent more traders from being scammed.

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