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Resolved
爆仓之前未及时提醒
Object
XM XM
Issue

Others

Requirement

compensation

Amount

$20,000(USD)

Time

36day17hour

Mediation Progress
Resolved
FX3684744940
Reply
XM
Dear Valued Client, Thank you for choosing XM and for your trust in our services! Regarding the withdrawal issue for your account 251082771, our relevant department has contacted you by phone to explain the situation, and the team is still actively following up on your case. You will receive an email update as soon as there is any progress. XM would like to remind you that our trading platform provides real-time updates on key metrics such as account equity and margin level, allowing you to monitor your account risk at any time. We recommend adjusting your positions or depositing additional funds as needed. Additionally, please carefully assess market risks before trading, manage your positions prudently, and avoid over-leveraging, as market conditions can change rapidly. Once again, we sincerely appreciate your understanding and support. If you have any further questions, please feel free to contact us by visiting the official XM website at https://www.xmforexcn.technology/cn and clicking the blue question mark icon in the lower-right corner to reach our customer service team. XM provides 24/5 online support from Monday to Friday, and we are always happy to assist you. Best regards, XM Team

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WikiFX Overseas Customer Service

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FX3684744940
着急用钱他们不给出金到账以各种理由说已经催了始终不到账,而且还有诱导欺诈导致个人损失20000多美金要求退回所有损失和出金费用未及时提醒保障金不足导致给强制爆仓导致巨大损失烦请给处理跪谢

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