Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
Unable to withdraw money, profits were maliciously deducted.
Object 
XM
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$3,750(USD)
Time
42day12hour
Mediation Progress
Hong Kong 2024-05-02
Resolved 
ZE7745
ZE7745Cyprus 2024-04-02
Reply XM
Regarding your complaint about account number 29106222, we conducted a verification and investigation promptly. After multiple careful verifications and communications, we regret to inform you that we are unable to change the relevant decision regarding your account issue. We still need you to refer to the content of the important notification email sent on March 20, 2024. At the same time, please note that your withdrawal request has been approved. If you have any questions about this withdrawal, you can contact our web customer service at any time, and we would be happy to assist you. Finally, thank you again for your understanding and support of XM! Sincerely appreciated.
Reply
Hong Kong 2024-03-21
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-03-21
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2024-03-20
Start Mediation ZE7745 
ZE7745Real name exposed! My name: Huang Lu, MT4 account 29106222, exposed black platform XM, profits will be directly deducted. Let customers take responsibility for loss! Situation: I simply conducted normal transactions on this platform and made a profit of US$3,750, which was directly deducted and not refunded! The reason given is: the account is involved in "arbitrage activities" violations! Isn't it possible that profits will not be given even if you make money! The essence of forex margin is to use high leverage to make big gains with small amounts! Isn't this an excuse for nonsense?
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
While trading normally on XM, profits were deducted
China
Next
My account is 29105771.
China
To view more
Please download WikiFX APP
