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Resolved
severe slippage
Object 
Exness
Issue
Severe Slippage
Requirement
compensation
Amount
$1,550(USD)
Time
38day11hour
Mediation Progress
Indonesia 2024-04-20
Resolved 
yossy2622
yossy2622Cyprus 2024-03-21
Reply Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or email the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you have contacted us, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Hong Kong 2024-03-13
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-03-13
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Indonesia 2024-03-12
Start Mediation yossy2622 
yossy2622
account number : 146038964
order number : 1.09300 (stop sell being pushed down 211 pips to 1.09089), and foul trade is detected.
please do check my OP, why it happened in my trading and i have loss of $1.550 and this is very detrimental to me.
Start Mediation
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