Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
The platform waives overnight interest and waits until Wednesday to charge it intentionally.
Object 
Exness
Issue
Scam
Requirement
compensation
Amount
$5,537(USD)
Time
22day2hour
Mediation Progress
Hong Kong 2024-03-15
Solved after user's confirmation 
YUSAIRUI
YUSAIRUICyprus 2024-03-06
Reply Exness
I request the regulatory authorities to provide me with an explanation. I've incurred a loss of over 300,000. Is there really no one overseeing such a situation?
Reply
Hong Kong 2024-02-22
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-02-22
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2024-02-22
Start Mediation YUSAIRUI 
YUSAIRUIIt is obviously a premium account and exempts overnight interest. However, since there was data from the US last night, I was afraid of being liquidated, so I locked up the position and made a lot of long orders. However, the platform sent an email at 5:54 a.m. on February 22, Beijing time, notifying me that it would charge overnight interest. At that time, the market was closed and can’t close the position closing. Then at 6 o'clock, it charged me three times the overnight interest. Knowing that there was 3 times the overnight interest on Wednesday, it waited until the market closed before sending an email saying that it would charge interest, and there was no overnight interest for short orders on the platform. You charge me for long orders, but why don't you pay me for short orders?
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
I can't withdraw $1500.
China
Next
In the early morning of December 26, the CHF market on the platform was abnormal, leading to a liquidation.
China
To view more
Please download WikiFX APP
