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Resolved
The order was stopped out from the graph, abnormally low, needs a refund.
Object 
Exness
Issue
Others
Requirement
compensation
Amount
$1,675(USD)
Time
13day6hour
Mediation Progress
Thailand 2024-01-11
Solved after user's confirmation 
Ying917
Ying917Cyprus 2024-01-09
Reply Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Thailand 2023-12-29
Supplemental Materials Ying917 
Ying917I compared the data in the chart with other data source in the same session.
Supplemental Materials
Hong Kong 2024-01-02
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2024-01-02
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Thailand 2023-12-29
Start Mediation Ying917 
Ying917Got stopped out for 5 orders of 1,6xx coins. Checks from other platforms didn't drag to this extent. 26/12/66 Opening price USD/CHF is at 0.854xx. The prices are different for each broker, but yellow brokers shouldn't. There will be a lot like this. Please inform the order claim. I am waiting for verification.
Start Mediation
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