Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
The platform deducts the profit without reason
Object 
IC Markets Global
Issue
Others
Requirement
compensation
Amount
$6,012(USD)
Time
23day10hour
Mediation Progress
Hong Kong 2023-12-23
Solved after user's confirmation 
XIAOSHIER
XIAOSHIERAustralia 2023-12-08
Reply IC Markets Global
Dear customer, please send the information including trading account, order number, and brief description of your problem us at support.cn@icmarkets-cs.com via your registered email, with the title of Trading Investigation Application, for further investigation, if you have a problem about your order. We’ll reply in 3-10 working days. Thank you for the understanding and support.
Reply
Hong Kong 2023-11-29
Supplemental Materials XIAOSHIER
XIAOSHIERTrading accounts 20036620 and 20036435
Supplemental Materials
Hong Kong 2023-11-29
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-11-29
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-11-29
Start Mediation XIAOSHIER 
XIAOSHIERWithout using any illegal cheating software, the platform deducted US$6,012.28 from the account’s profit without any reason, without any email explanation, and without any reply to the accountability email. Is this what big international platform do?
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
United States
NicaraguaTo view more
Please download WikiFX APP
