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Resolved
Account margin cannot be added
Object 
Exness
Issue
Others
Requirement
compensation
Amount
$128(USD)
Time
38day8hour
Mediation Progress
Hong Kong 2023-12-27
Resolved 
LUNQIN
LUNQINCyprus 2023-11-27
Reply Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24-hour customer service, or send an email to the official customer service at support@exness.com (ensure correct email address) with your registered email on our platform. If you contacted us before, please still reply by email or reach out to the 24-hour online customer service for help. Thank you.
Reply
Hong Kong 2023-11-19
Supplemental Materials LUNQIN 
LUNQINI opened short positions, but wasn't allowed to increase margin. And the market trend starts reversing immediately following the liquidation.
Supplemental Materials
Hong Kong 2023-11-20
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-11-20
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-11-19
Start Mediation LUNQIN 
LUNQINAfter the account suffered a loss, the margin call was stuck on the page and the margin call could not be made.
Start Mediation
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