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Resolved
After the deposit, the account has not been credited
Object 
Exness
Issue
Others
Requirement
other
Amount
$85(USD)
Time
57day19hour
Mediation Progress
Hong Kong 2023-07-26
Resolved 
BINGSHUANGXUE1553
BINGSHUANGXUE1553Cyprus 2023-06-26
Reply Exness
Dear customer, with respect to your problem, you can send the detailed information to the platform 24 hours customer service for help, or you can send an email to the official customer service, support@exness.com (ensure correct email address) with your registered email at our platform. If you contacted us before, please still reply by email or reach out to the 24 hours online customer service for help. A great deal of information inquiry brings a delayed reply. Please understand it and wait patiently. Thank you.
Reply
Hong Kong 2023-05-30
Reply 
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, please provide correct MT4/5 trading account. Thanks for your cooperation.
Reply
Hong Kong 2023-05-30
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-05-30
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-05-29
Start Mediation BINGSHUANGXUE1553 
BINGSHUANGXUE1553It’s been about 5 hours, and I can’t get through to customer service, online customer service, or phone customer service.
Start Mediation
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