Dear customer, thank you for the information. With respect to your problem, please send the details about your account and order by email to the official customer service, mailto:support@tmgm.com. And we'll make a reply as soon as possible after an investigation. Thank you.

This is the full conversation, in which I consulted the platform customer service about the commission, which proves that the case is real.

The customer manually swiped gold under my agency TMGM without rebate. After two weeks of communication with the account manager, the account manager then connected with the tmgm platform. At first they said that they would check whether there was any problem with the account IP at the time and whether it was simultaneous You can get commission rebates by linking a lot of account operations. I said that you will definitely have no problem checking the backend! Then last week, the account manager said that I needed to talk: (The account was operated by the technical side I found online, and then he took a screenshot of what I said and sent it to the platform.) Today, I asked again and said that I need email verification. Other chat screenshots have been dragging on without giving rebates, and it has been more than two weeks now