Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
Slip for 315 pips which it is ridiculous
Object 
TMGM
Issue
Severe Slippage
Requirement
compensation
Amount
$6,000(USD)
Time
34day23hour
Mediation Progress
Taiwan 2023-05-19
Resolved 
Xing Li
Xing LiAustralia 2023-04-19
Reply TMGM
Dear customer, we're very grateful to you for the information. With respect to your problem, please send the detailed information about account and order by email to official customer service, mailto:support@tmgm.com, and we'll reply as soon as possible after an investigation. Thank you.
Reply
Taiwan 2023-04-14
Supplemental Materials Xing Li 
Xing LiThere were a large number of orders I traded in the market, with a loss of over 6,000 US dollars. I have been using TMGM for many years, and hope the platform will give me a reasonable explanation.
Supplemental Materials
Hong Kong 2023-04-17
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-04-17
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Taiwan 2023-04-14
Start Mediation Xing Li 
Xing LiSet stop loss at 2033.00, but it goes to 2036.15. Slips for 315pips which it is ridiculous. Is there a reasonable explaination? Many orders are closed at 2036.15. So ridiculous
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
Malicious slippage
China
Next
Trading platforms colluded with traders to deliberately lose trade to earn profits
Hong Kong To view more
Please download WikiFX APP
