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Resolved
Slip for 315 pips which it is ridiculous
Object
TMGM TMGM
Issue

Severe Slippage

Requirement

compensation

Amount

$6,000(USD)

Time

34day23hour

Mediation Progress
Resolved
Xing Li
Reply
TMGM
Dear customer, we're very grateful to you for the information. With respect to your problem, please send the detailed information about account and order by email to official customer service, mailto:support@tmgm.com, and we'll reply as soon as possible after an investigation. Thank you.

Reply

Supplemental Materials
Xing Li
There were a large number of orders I traded in the market, with a loss of over 6,000 US dollars. I have been using TMGM for many years, and hope the platform will give me a reasonable explanation.

Supplemental Materials

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WikiFX Mediation Center

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Xing Li
Set stop loss at 2033.00, but it goes to 2036.15. Slips for 315pips which it is ridiculous. Is there a reasonable explaination? Many orders are closed at 2036.15. So ridiculous

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