Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
The profit was forcibly closed
Object 
Exness
Issue
Others
Requirement
explain
Amount
$0(USD)
Time
35day11hour
Mediation Progress
Hong Kong 2023-05-18
Solved after user's confirmation 
WEIMIN
WEIMINCyprus 2023-05-11
Reply Exness
Dear customer, with respect to your problem, you can send the detailed information to platform 24-hour customer service for help or email the official customer service, support@exness.com (ensure a correct address), with your registered email. If you contacted us before, please still reply by email or reach out to official 24-hour online customer service for help. Thank you.
Reply
Hong Kong 2023-04-13
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-04-13
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-04-13
Start Mediation WEIMIN
WEIMINAfter I opened a gold position on this platform and made a short position, after making profit, I lowered the stop loss and was immediately closed at a new stop loss price higher than the current price. The customer service refused to deal with it and asked for technical inquiries. There is no deadline. It's disgusting that the list above 7 is ruined like this
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
Previous Post
I make the deposit, but it does not arrive. It shows denied,
China
Next
Trash EX that deceives me for 2000 dollars! It's the one with the 9 points! There are pictures as proof
China
To view more
Please download WikiFX APP
