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Resolved
Instantly forced to close the position
Object 
IC Markets Global
Issue
Severe Slippage
Requirement
compensation
Amount
$1,700(USD)
Time
76day5hour
Mediation Progress
Hong Kong 2023-05-06
Resolved 
FX3705258079
FX3705258079Australia 2023-04-06
Reply IC Markets Global
Platform never interferes with user's trading. Thank you.
Reply
Hong Kong 2023-02-19
Supplemental Materials FX3705258079
FX3705258079The first image depicts the time of opening and closing a position in the order with losses, (at the same second), while another one shows a 1-min chart, where the arrow on the left marks the point of position opening, while that on the right signals the buying price. please have a check that liquidation point has never occurred. The problem like this happened 7-8 times. There have 3 liquidations in account with profits, while no liquidation in account without profits, and the later works well in position opening. So the platform system must have changed the spreads of my account with profits, resulting in a liquidation at the time of opening a position.
Supplemental Materials
Hong Kong 2023-02-20
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2023-02-20
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2023-02-19
Start Mediation FX3705258079
FX37052580792000 U.S. dollars to open 1000 U.S. dollars, the market did not fluctuate, instantly forced to close the position, less than a second, often open like this. After making a few profits couple times, I guess the platform in the background to my account to adjust the spread, in the market did not appear in the position, gave an inexplicable reason to force you to close the position, really no justice!
Start Mediation
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