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Resolved
See attatched picture
Object 
XM
Issue
Others
Requirement
other
Amount
$0(USD)
Time
10day3hour
Mediation Progress
Hong Kong 2022-12-29
Solved after user's confirmation 
KOUHAO439791820
KOUHAO439791820Hong Kong 2022-12-21
Reply 
WikiFX Mediation Center
WikiFX Mediation CenterDear, according to the information you provided, you registered a fake platform. It is advised to call the police as soon as possible.
Reply
Cyprus 2022-12-20
Reply XM
Dear customer, with respect to your complaint, we confirm that there's no your registration information of XM after carefully checking the account, email and telephone number that you provided. We warmly remind you that there are some scammers who maliciously cloned XM website or app. So please protect your privacy and information and visit the correct XM official website in China https://www.x1mtech.org/cn/. Please you have any questions, please feel free to go to XM official website https://www.x1mtech.org/cn/, and click into the Online Customer Service in the upper right corner of the page for help. And XM provides 24 hours online customer service support from Monday to Friday, and we are so pleased to serve our clients. Have a good time.
Reply
Hong Kong 2022-12-19
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-12-19
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-12-19
Start Mediation KOUHAO439791820 
KOUHAO439791820The hedging orders need to compensate the differences. It is not reasonable. Please give an explaination.
Start Mediation
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