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Resolved
ECN account hedging still liquidated when it is locked. The slippage is too serious.
Object 
TMGM
Issue
Severe Slippage
Requirement
compensation
Amount
$500(USD)
Time
49day22hour
Mediation Progress
Hong Kong 2022-12-17
Resolved 
XINGYUN
XINGYUNAustralia 2022-11-17
Reply TMGM
Dear customer, with regard to your problem, please submit the detailed information about your account and order by email to the official customer service mailto:support@tmgm.com, and we will reply as soon as possible after an investigation. Have a good time.
Reply
Hong Kong 2022-10-31
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-10-31
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-10-28
Start Mediation XINGYUN
XINGYUNDeposit 2200 dollars and there is only 500 left after hedging locked position. The spread widened when the market is opened. The platform plays little tricks to liquidate my position.
Start Mediation
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Serious slippage. There are pips in the opposite direction and the real-time exchange rate, and more than 0.4-5 pips are taken
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