Global Broker Regulation Inquiry App
WikiFX
English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
Resolved
What a trash platform that keep lagging
Object 
easyMarkets
Issue
Severe Slippage
Requirement
compensation
Amount
$2,000(USD)
Time
48day22hour
Mediation Progress
Hong Kong 2022-09-14
Solved after user's confirmation 
AXIAOMAYI
AXIAOMAYIAustralia 2022-08-23
Reply 
easyMarkets
easyMarketsThe platform has dealt with the problem, but the customer refused to answer the phone.
Reply
Australia 2022-08-18
Reply easyMarkets
Our company has paid close attention to the case, please reach out to the customer service for the solutions.
Reply
Sensitive information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong 2022-07-28
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-07-28
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-07-27
Start Mediation AXIAOMAYI
AXIAOMAYIThe platform is under lag when you have profit. I think it is my network problem before, but other platforms keep lagging. Everyone can take a look at corresponding status of my timeline and crude oil. Only this platform keeps lagging while other platform returns to normal. I thought it is my network problem before. Their customer service manager replies instantly when you want to open an account. Now, they just ignore you.
Start Mediation
Statement：
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
To view more
Please download WikiFX APP
