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Resolved
The withdrawal was refused.
Object 
SHENGHUI
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$3,900(USD)
Time
49day18hour
Mediation Progress
Japan 2022-08-24
Resolved 
teru33290
teru33290United Kingdom 2022-07-25
Reply SHENGHUI
Company manager has paid a close attention to the case and requested the legal department to conduct a thorough investigation on it, so please wait for the result.
Reply
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Hong Kong 2022-07-06
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Hong Kong 2022-07-06
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WikiFX Mediation Center
WikiFX Mediation CenterVerified
Japan 2022-07-05
Start Mediation teru33290 
teru33290After the bonus campaign on June 30th, I can no longer contact Japanese support LINE: FX-Shenghui. Even if I send a talk, it will not be read. Under such circumstances, I requested withdrawal, but I received an email refusing to withdraw. There is no reason. Even if I talk to HELP LINE, I do not receive any reply. I'm not convinced. Please let me withdraw the deposit, if not the full amount.
Start Mediation
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