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Resolved
The deposit blocked problem complained on March 24 was obviously not resolved, but now the status is resolved and paid
Object 
FXTM
Issue
Others
Requirement
2020031827311524118
Amount
$1,998(USD)
Time
67day10hour
Mediation Progress
Hong Kong 2022-09-09
Resolved 
CHAISIYAO
CHAISIYAOUnited Kingdom 2022-08-10
Reply FXTM
Thank you for contacting FXTM. With respect to your problem, can you please send it to the email address at chinese@fxtm.com with the email registered at FXTM. in a bid to ensure an effective investigation in a quick manner, you should provide as much information as possible as below: 1. deposit date and channel; 2. full screenshot of the page of withdrawal available; 3. trading account number; 4. order number; 5. clear problem description; 6. the details of your requirement; 7. the related documents, like screenshot, MT4 platform logs. Our relevant department will deal with the problem as soon as possible once receiving the email.
Reply
Hong Kong 2022-07-31
Supplemental Materials CHAISIYAO
CHAISIYAOI still can not deposit money, which is the same problem that I reported before. The correct name is Chai Jutang, and my account is 10550568.
Supplemental Materials
Hong Kong 2022-07-04
Reply 
WikiFX Mediation Center
WikiFX Mediation CenterDear customer, can you please submit the correct name. Thank you for your cooperation.
Reply
Hong Kong 2022-07-04
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-07-04
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-07-03
Start Mediation CHAISIYAO 
CHAISIYAOThe problems reported are obviously not resolved, but it can be shown that it has been resolved and 13,400 CNY has been paid.
Start Mediation
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