Resolved
Serious slippage
Object 
DBG MARKETS
Issue
Severe Slippage
Requirement
other
Amount
$380(USD)
Time
51day1hour
Mediation Progress
Hong Kong 2022-07-31
Resolved 
FX3449797532
FX3449797532Australia 2022-07-01
Reply DBG MARKETS
After checking, we find that the slippage you indicated occurred around the opening market in the morning, during which the volatile liquidity may result in slippage.
Reply
Hong Kong 2022-06-10
Supplemental Materials FX3449797532
FX3449797532For the same instrument, my orders placed at the bit platforms including TMGM and AXI didn't trigger the stop loss, experiencing a floating profit. Why? Dose a small platform detain customer's loss due to the low liquidity?
Supplemental Materials
Hong Kong 2022-06-10
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-06-10
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-06-10
Start Mediation FX3449797532
FX3449797532The slippage is too serious. The customer service said to ask techniques, but they do not know. No reply from email inquiry.
Start Mediation
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