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Resolved
Serious slippage! Trading software keep crushing and trade automatically, resulting liquidation
Object 
FOREX.com
Issue
Severe Slippage
Requirement
other
Amount
$180(USD)
Time
45day10hour
Mediation Progress
Hong Kong 2022-07-10
Resolved 
YUJIANZDP
YUJIANZDPUnited States 2022-06-10
Reply FOREX.com
Please reach out to your account manager for help through the email or WeChat public account on the official website of FOREX.com
Reply
Hong Kong 2022-05-26
Supplemental Materials YUJIANZDP 
YUJIANZDPThe trading software kept crashing and automatically closing positions, coupled with withdrawal unavailable. Keeping crashing leaded to loss to me. Keeping crashing.
Supplemental Materials
Hong Kong 2022-05-26
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-05-26
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-05-26
Start Mediation YUJIANZDP 
YUJIANZDPForex.com has a serious slippage! Software keep crushing, resulting in liquidation!!!
Start Mediation
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