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Resolved
Due to the stuck, it is impossible to cover the position, and the market price order to cover the position cannot enter the market!
Object 
IC Markets Global
Issue
Others
Requirement
2020031842411113428
Amount
$1,200(USD)
Time
30day7hour
Mediation Progress
Hong Kong 2022-06-18
Resolved 
RUYANPANXUANERLAIDESAINIAN
RUYANPANXUANERLAIDESAINIANAustralia 2022-05-19
Reply IC Markets Global
Please contact the platform customer service for help.
Reply
Hong Kong 2022-05-19
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-05-19
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-05-19
Start Mediation RUYANPANXUANERLAIDESAINIAN
RUYANPANXUANERLAIDESAINIANFrequent stucking for more than half an hour, leads to the inability to enter the covering order, and what is even worse is that the market order cannot enter the market. It could have made a profit of 1,200 US dollars, because gold rose by more than 40 US dollars that day! Originally, they were asked to pay 120 US dollars, because the gold price after reconnection was 1801, and 1786-1801 was 15 US dollars, so they should pay half of it, and the customer service is still very good! Must be exposed! If there is no customer service, you have to contact us by email. This trash platform will close sooner or later!
Start Mediation
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