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Resolved
Looking for excuses to deny the withdrawal
Object
SHENGHUI SHENGHUI
Issue

Unable to Withdraw

Requirement

Withdrawal

Amount

$3,552(USD)

Time

46day23hour

Mediation Progress
Resolved
FX2290820130
Reply
SHENGHUI
We are dealing with the problem, please wait patiently and contact the customer service if you have any question.

Reply

Supplemental Materials
FX2290820130
Below is my account number, name, trading records, and email that withdrawal was rejected. Account name tmin(210602)

Supplemental Materials

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WikiFX Overseas Customer Service

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WikiFX Mediation Center

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FX2290820130
I met a friend through a dating platform last month, and soon after he taught me to download MT5, conduct foreign exchange transactions, and also use this SHENGHUI GROUP LTD foreign exchange platform. At first, I could make deposits and withdrawals. After several deposits and transactions, my friend told me to ask me about the platform activities. After I asked, my friend said that I didn’t need to withdraw money first, but I was afraid of being cheated and found out that there was a problem with this platform. With a suspicious friend. I just want to withdraw the money that has been deposited before participating in the event. But the platform customer service said that I must trade twice the principal before I can withdraw. I also went to the official website and asked the customer service. At first, the customer service only said that I can withdraw money by logging in, but in the end, they refused to apply for withdrawal.

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