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Resolved
The market quotation is wrong leads to be liquidated forcily
Object 
Exness
Issue
Severe Slippage
Requirement
other
Amount
$450(USD)
Time
4day13hour
Mediation Progress
Hong Kong 2022-03-30
Solved after user's confirmation 
FX4223109046
FX4223109046Cyprus 2022-03-30
Reply Exness
In terms of the order execuation price of your order, after rechecking we confirm that a short-time delay of pricing happened between 12:38 GMT+0 and 13:09 GMT+0 on March 25. So we'll cancel the orders which are affected during the time and returned the loss of these related orders. Please feel free to contact platform 24h online customer service, if you have any question.
Reply
Hong Kong 2022-03-26
Supplemental Materials FX4223109046 
FX4223109046Another order also has wrong data, and they restored a previous wrong K line secretly.
Supplemental Materials
Hong Kong 2022-03-28
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-03-28
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2022-03-25
Start Mediation FX4223109046
FX4223109046March 25, 2022, the first picture is my real market price, the second picture is the simulated market price of the same platform, and the third picture is the website real-time market price map. Today, I have a an order and it does not reach my stop loss position at all. There was a serious error in the data, so that my order was not profitable, but was stop loss.
Start Mediation
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