Resolved
Sahapon chaisiri
Object 
Wilter
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$17,200(USD)
Time
38day1hour
Mediation Progress
Thailand 2022-04-03
Resolved 
FX3697009932
FX3697009932United Kingdom 2022-03-04
Reply Wilter
Dear customer, please report the ins and outs of the problem to your account manager, or send email to the address on official website. We'll check and reply it as soon as possible. Thank you.
Reply
Thailand 2022-02-24
Supplemental Materials FX3697009932 
FX3697009932I failed to withdraw my money and was told to pay 15% of the balance for suspected money laundry. How can I withdraw the money?
Supplemental Materials
Hong Kong 2022-02-24
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2022-02-24
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Thailand 2022-02-24
Start Mediation FX3697009932 
FX3697009932Women are encouraged to trade with this broker. Then you deposit. When withdrawing money, it is said that according to the regulations of the deposit and withdrawal account, it must be your own account. But the bank check shows that you have deposits in two different accounts, and the amount is 800+1350=2150 USD, so the system suspects that you are doing money laundring and it is necessary to verify your identification to transfer. To do so, you must deposit 15% of the balance as margin. The exact amount you have to pay is: $2430 and then transfer out to another account that is not mine.
Start Mediation
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