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Resolved
DBG platform malicious slippage
Object 
DBG MARKETS
Issue
Severe Slippage
Requirement
other
Amount
$141(USD)
Time
39day22hour
Mediation Progress
Hong Kong 2022-01-26
Resolved 
SANJINJIEJIE
SANJINJIEJIEAustralia 2021-12-27
Reply DBG MARKETS
After checking, the related staff has dealt with the issue by consultation.
Reply
Hong Kong 2021-12-17
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-12-17
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-12-17
Start Mediation SANJINJIEJIE 
SANJINJIEJIEDBG platform malicious slippage severely. On December 15, 2021, I entered 0.2 US crude oil at point of 69.351, but after entering the position, the point was actually at 70.405. It is ridiculous. It has never been taht point from the morning in Asian market and US market. The slippage was more than 1,000 pips, even the customer service said that this slippage is a normal slippage. I have accounts on several platforms, and these platforms are operating at the same time on the same day. Other platforms do not have this kind of slippage condition at all? Moreover, the liquidity is insufficient that day, so the major platforms should be the same. I just want to ask, is you a fraud platform? Do you specifically hack customers' money?
Start Mediation
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