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Resolved
Romance scam platform
Object 
Exness
Issue
Others
Requirement
other
Amount
$880(USD)
Time
43day0hour
Mediation Progress
Hong Kong 2022-01-16
Resolved 
SHIHONGBIAO
SHIHONGBIAOCyprus 2021-12-17
Reply Exness
Dear customer, please report the ins and outs of your problem to the platform 24h customer service, or send email to support@exness.com (ensure the correct email address) with your registered email. If you have contacted the official customer service, please pay attention to your mailbox or reply of online 24h customer service. Thank you.
Reply
Hong Kong 2021-12-06
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-12-06
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-12-04
Start Mediation SHIHONGBIAO 
SHIHONGBIAOMy 16134956 account was in the process of trading Bitcoin and the platform temporarily closed the transaction when the market got a big market. The transaction was not allowed to cover the position. During the deposit process, it cannot be arrived until the account was liquidated and it arrived once the account wiped out. I accept the loss caused by the inability to grasp the market and technical inability and I am willing to bet and lose, but the platform is using these small tricks to make people lose money and not accept the way they lose. What is the difference between this and romance scam? I know that it is useless to expose it here, but I sent it out nad just hoping that more people would know, so that people don’t be deceived like me
Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
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