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Resolved
Scam
Object 
FXTM
Issue
Others
Requirement
other
Amount
$3(USD)
Time
33day17hour
Mediation Progress
Hong Kong 2021-11-11
Resolved 
hjtm
hjtmUnited Kingdom 2021-10-12
Reply FXTM
Thank you for contacting FXTM. If a customer's account is inactive for a period of six consecutive months, there will be 5 dollars/pounds/euro inactive fee per month. if any account of customer is active, the fee will not be deducted. Customer Yang Jianmin has no trading activities for over six months, with only $3.56 in his account, which has been deducted as an inactivity fee. Please feel free to contact us, if there's anything searching. It's worth noting that FXTM contacts with customers only by authenticated company wechat account so that we can be easily known. Thank you for supporting FXTM. We hope it's helpful, with the aim to provide better services in the future.
Reply
Hong Kong 2021-10-11
Supplemental Materials hjtm
hjtmWhy don't you help me solve the problem, FXTMFXTM, did you see my exposure message?
Supplemental Materials
Hong Kong 2021-10-09
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong 2021-10-09
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong 2021-10-08
Start Mediation hjtm 
hjtmFXTM stole $3.5 from me because my account was inactive. Please return my money.
Start Mediation
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